Senior Service Technician (Mechanical)

Wine Industry Services; Adelaide; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Travel opportunities

Relocation support

Job summary

Wine Industry Services is seeking a Senior Service Field Technician (Mechanical) based in Golden Grove, SA. The role involves installing, maintaining, and repairing bottling and packaging equipment across beverage facilities, with travel to client sites and overseas as needed.

The successful candidate will have a Mechanical qualification, be able to read drawings, and possess strong pneumatics and hydraulics knowledge. CAD 2D skills are an advantage, and a valid driver's license is required.

Qualifications

• Certificate III in Engineering - Mechanical is required.
• Ability to read and understand mechanical drawings is essential.
• Strong understanding of pneumatics and hydraulics is required.

Responsibilities

• Install and commission automatic bottling & packaging equipment.
• Ensure machinery installed per OEM specs and Australian safety standards.
• Willingness to travel to client locations for installations and service, including overseas trips.
• Provide routine maintenance and troubleshoot mechanical issues.
• Train client staff on equipment operation and maintenance.
• Provide remote and on-site support for equipment issues.
• Maintain records of service visits and prepare reports.
• Coordinate with Sales & Project teams to meet timelines and objectives.

Skills

Reading drawings

Pneumatics

Hydraulics

Communication

Customer service

OH&S knowledge

Education

Certificate III in Engineering - Mechanical

Tools

CAD 2D

Job description

As a Senior Service Field Technician (Mechanical) at Wine Industry Services, you will play a key role in installing, maintaining, and repairing essential Automatic line equipment used in the Beverage and packaging industries. This is a full-time wages position based on a 40 hour week, based in Golden Grove, SA 5125, with overtime and interstate and overseas travel.

About us

Wine Industry Services is a leading provider of innovative Bottling & Packaging equipment solutions and services to the beverage industries. With a strong focus on quality, sustainability, and customer satisfaction, we have established ourselves as a trusted partner in the industry stakeholders across Australia. As a Senior Service Technician, you will be reporting to the Service Manger. Join our dynamic team and be a part of our continued success.

What you'll be doing

• Installation and commissioning of automatic Bottling & Packaging equipment.
• Ensure all machinery is installed according to OEM's specifications and Australian safety standards.
• Willingness to travel to various client locations for installations and services, and occasional overseas trips.
• Provide routine maintenance and troubleshooting mechanical issues.
• Train client staff on equipment operation and maintenance.
• Provide remote and on-site support for equipment issues.
• Maintain records of service visits and prepare reports.
• Ensure adherence to Australian safety standards and regulations.
• Coordinate with our Companies Sales & Project teams to meet project timelines and objectives.
• Foster strong client relationships and address inquiries.
• Track spare parts and manage procurement.
• Stay updated on industry trends and contribute to process enhancements.

Requirements

• Certificate III in Engineering - Mechanical.
• The ability to read and understand mechanical drawings.
• A strong understanding of pneumatics and hydraulics.

What we're looking for

• Engineering Mechanical qualification with a background in beverage and production lines an advantage.
• Minimum 3 years' experience as a Service Technician, within the beverage industry an advantage.
• Strong technical skills and ability to diagnose and repair a wide range of industrial equipment.
• A good working knowledge Microsoft Outlook, Word, Excel, Publisher, and PowerPoint (essential).
• Intermediate level proficiency in Microsoft Outlook, Word, Excel, Publisher, and PowerPoint is essential.
• CAD 2D (advantageous).
• Willingness to travel, including occasional overseas trips which are fully paid.
• A full drivers licence for the use of the company car.
• Excellent communication and customer service skills.
• Commitment to workplace health and safety.
• A positive, solution-oriented attitude and the ability to work independently.
• Eagerness to learn new technologies and adapt to changing project requirements.
• Moving costs from interstate can be paid to an agreed value.

Your application will include the following questions:

• How many years' experience do you have as a Mechanical Technician?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a service technician?
• Have you worked in a role which requires a sound understanding of OH&S/WHS?
• Have you worked in a role which requires fault finding experience?
• How much notice are you required to give your current employer?
• Do you have a current Police Check (National Police Certificate) for employment?
• Which of the following CAD software do you have experience with?