Senior Service Designer - Transformation Programs

Service Design Jobs; Victoria; Vor Ort; AUD 140.000 - 190.000; Vollzeit

Zusammenfassung

Service Design Jobs is seeking a Principal Service Designer to lead discovery, problem framing and service blueprint development within the Communities and Families Transformation Program. You will ground ICT initiatives in evidence and user needs, guiding investment choices and long-term value across multiple departments.

Based in Victoria, you will collaborate with enterprise architects, business analysts and delivery teams to ensure designs align with future state architectures and

Qualifikationen

• Experience in service design within complex public sector programs.
• Strong facilitation and stakeholder engagement skills.

Aufgaben

• Lead discovery processes, problem framing and service blueprint development.
• Coordinate with enterprise architects, business analysts and delivery teams to ensure alignment with future state architectures.
• Act as a bridge between business and delivery partners to ensure solutions address cross-organisational needs.

Kenntnisse

Human-centred design

Jobbeschreibung

Service Design Jobs is seeking a Principal Service Designer to lead discovery, problem framing and service blueprint development within the Communities and Families Transformation Program. You will ground ICT initiatives in evidence and user needs, guiding investment choices and long-term value across multiple departments.

Based in Victoria, you will collaborate with enterprise architects, business analysts and delivery teams to ensure designs align with future state architectures and