Senior Security Officer

Federalhospitalitycareers; Hobart; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Delicious staff meals per shift

Onsite parking

Staff discounts

Learning and development opportunities

Zusammenfassung

Wrest Point in Hobart is seeking a Senior Security Officer to lead and oversee security operations across shifts. You will mentor Security Officers, patrol the property, engage with guests, and respond to incidents to maintain a safe environment.

The role offers comprehensive training, opportunities to advance into Security & Surveillance leadership, and a 24/7 rotating roster with nights and weekends. Strong customer service and communication skills are essential.

Qualifikationen

• Experience in security leadership and supervision.
• Strong customer service focus and presence.
• Excellent communication and relationship-building skills.
• Experience with crowd control in a busy environment.
• Current First Aid and CPR certifications or ability to obtain.

Aufgaben

• Support the Security & Surveillance Shift Manager to meet operational requirements.
• Guide and mentor Security Officers.
• Patrol the property and engage with guests.
• Act as first responder to incidents and resolve conflicts.

Kenntnisse

Leadership

Customer service

Communication

Crowd control

First Aid & CPR

Jobbeschreibung

We can’t wait to meet you at Wrest Point!

We're not just passionate about giving our customers a good time; we're all about making work enjoyable for our team too. You'll be part of a great bunch of people, learning as you go, with opportunities to grow your career. Plus, with stunning views of kunanyi / Mount Wellington and the Derwent River, working here feels like a getaway.

Come join us for a job that's rewarding, fun, every day.

What you can expect in a day in this role:

Are you an experienced security professional looking to take the next step in your career? This is an exciting opportunity to expand your leadership capabilities, broaden your operational experience, and develop valuable skills across both Security and Surveillance in a dynamic and professional environment.

As a Senior Security Officer, you’ll receive comprehensive training and mentoring to prepare you for greater responsibility, including overseeing security operations during shifts and developing surveillance competencies. This role is designed for individuals who are motivated to grow, lead by example, and play a key role in maintaining a safe and secure environment.

Following the successful completion of training and competency assessments, your primary position will be Senior Security Officer. You will also have the opportunity to further enhance your skills by undertaking additional duties as a Security & Surveillance Shift Manager and Surveillance Operator when required.

Your day-to-day responsibilities will include:

• Supporting the Security & Surveillance Shift Manager to meet operational and business requirements each shift
• Providing guidance and support to Security Officers
• Patrolling the property and engaging with customers
• Acting as a first responder to incidents
• Managing incidents calmly and confidently, including conflict resolution when required
• Ensuring property rules, procedures and security requirements are followed
• Working collaboratively with law enforcement when required
• Completing incident reports and other security documentation
• Providing great customer service and leading by example

What you will bring to the role:

You’ll be someone who enjoys taking on responsibility and supporting others, while maintaining a calm, approachable and professional presence.

We’re looking for someone who has:

• Experience in security and crowd control
• Proven leadership, decision-making and conflict resolution skills in a regulated environment
• A strong customer service focus and the ability to lead by example
• Excellent communication and relationship-building skills
• Current Security Guard, Crowd Control and unrestricted driver’s licences
• Basic computer skills and confidence using standard systems
• The ability to obtain and maintain a Tasmanian Security Gaming Licence at your own expense
• A Monitoring Room Operator Licence, or the ability to obtain one
• Current First Aid and CPR certification, including Advanced Resuscitation, as well as RSA and RCG, or the ability to obtain these
• Flexible availability to work across a 24/7 rotating roster, including nights, weekends and public holidays

Please note that the successful applicant may be subject to pre-employment and ongoing screening checks.

What you can expect from us:

Along with this fantastic opportunity to take the next step in your Security career at iconic Wrest Point, you’ll also receive:

• Delicious FREE staff meal available per shift
• FREE secure onsite parking
• Access to hundreds of discounts across a range of brands, helping you save on everyday expenses including phone bills, fuel, groceries, fashion, restaurants and entertainment
• A supportive work environment with learning and development opportunities
• Training and development across Security and Surveillance, with opportunities to undertake higher-grade responsibilities

Interested? Take the next step...

For further information, please contact Lauren Murfet, Talent Acquisition Advisor at [e-mail].