Senior SAP Business Analyst

The Recruitment Hive Pty Ltd; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Job summary

The Recruitment Hive is assisting a Commonwealth Government organisation in Melbourne to hire a SAP Business Analyst to translate complex requirements into clear specifications and deliverables.

You will collaborate with technology partners and business stakeholders, maintain domain expertise across CRM systems and legacy processes, and support Agile delivery through epics, user stories, and workshops.

Qualifications

• 5+ years’ experience as a Business Analyst delivering enterprise solutions.
• Experience with Agile artefacts (Epics, User Stories) and Scrum/Kanban.
• Experience facilitating workshops with senior stakeholders.
• Proficient in documenting business requirements to inform tech solutions.

Responsibilities

• Work with technology partners and stakeholders to define business outcomes.
• Maintain domain expertise across CRM, legacy systems, and processes.
• Contribute to project management activities including status tracking, risk and issue management.

Skills

Requirements elicitation

Agile methodologies

Stakeholder facilitation

Documentation

Tools

SAP CRM

SAP PSCD

Job description

Our client, a Commonwealth Government organisation whose focus is to provide support to Australian's living with disability, require the services of a SAP Business Analyst.

Duties

Work directly with technology partners, business stakeholders as well as internal technical representatives to provide a cohesive business requirements document(s) that correctly outlines the outcomes the business needs to achieve

Maintain subject matter expertise within a range of business domains

Maintain subject matter expertise across legacy systems and processes.

Undertake some basic project management activities associated with the projects including status tracking, and risk and issue management.

Skills and Experience

Technical knowledge: SAP CRM; SAP PSCD

Domain knowledge: CRM; Payment solutions; Banking and Finance;

Documented minimum of 5 years’ experience working as a Business Analyst delivering enterprise solutions via technology providers in complex programs and projects.

Demonstrated experience and skills in requirements elicitation and definition; developing business analyst artefacts and documents using Agile methodologies including Epics and User Stories, Scrum, and Kanban boards; User Interface requirements risk analysis; scope modelling; and sequence diagrams for review by senior business and technology stakeholders.

Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.

Job ID GP680404 | LH-08304

We Value Diversity

The Recruitment Hive is a proud Equal Opportunity Employer. We recognise the value of diverse perspectives and experience and are committed to an inclusive workplace where everyone feels valued and respected for who they are. We encourage people with disability, indigenous, veterans and people of all backgrounds and abilities to express their interest in this role.

Please note, applications close on Thursday, 29 October 2026 at midday, Canberra time.

Recruitment Hive welcome late applications to be considered for future opportunities