Senior SAP Solutions Analyst (CRM/PSCD)

The Recruitment Hive Pty Ltd; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Job summary

The Recruitment Hive is assisting a Commonwealth Government organisation in Melbourne to hire a SAP Business Analyst to translate complex requirements into clear specifications and deliverables.

You will collaborate with technology partners and business stakeholders, maintain domain expertise across CRM systems and legacy processes, and support Agile delivery through epics, user stories, and workshops.

Qualifications

• 5+ years’ experience as a Business Analyst delivering enterprise solutions.
• Experience with Agile artefacts (Epics, User Stories) and Scrum/Kanban.
• Experience facilitating workshops with senior stakeholders.
• Proficient in documenting business requirements to inform tech solutions.

Responsibilities

• Work with technology partners and stakeholders to define business outcomes.
• Maintain domain expertise across CRM, legacy systems, and processes.
• Contribute to project management activities including status tracking, risk and issue management.

Skills

Requirements elicitation

Agile methodologies

Stakeholder facilitation

Documentation

Tools

SAP CRM

SAP PSCD

Job description

The Recruitment Hive is assisting a Commonwealth Government organisation in Melbourne to hire a SAP Business Analyst to translate complex requirements into clear specifications and deliverables.

You will collaborate with technology partners and business stakeholders, maintain domain expertise across CRM systems and legacy processes, and support Agile delivery through epics, user stories, and workshops.