Senior Salesforce Solution Architect — Enterprise-Scale Leader

Softtest Pays Pty Ltd; Melbourne; On-site; AUD 140,000 - 180,000; Full time

Job summary

Softtest Pays Pty Ltd invites applications for a Senior Salesforce Solution Architect to join our Technology and Data Division in Melbourne. You will translate business requirements into scalable Salesforce solutions, define technical and non-functional requirements, and lead design reviews with delivering teams.

You will operate within SAFe, drive architectural governance, and ensure adherence to Salesforce CRM patterns and roadmaps, while mentoring peers and steering high-impact initiatives.

Qualifications

• Lead with Salesforce architecture and design principles.
• Translate business requirements into scalable Salesforce solutions.
• Guide technical decisions and reviews across teams.

Responsibilities

• Work with product managers and delivery teams to form roadmaps and plan solution design activities.
• Translate business requirements into scalable Salesforce solutions with design artefacts and walkthroughs.
• Define technical requirements and non-functional aspects of enterprise Salesforce solutions including performance and security.
• Provide technical leadership and review to solution architects, developers, and other team members.
• Participate in governance forums, presenting solutions for endorsement by Senior Executives.
• Ensure designs follow Salesforce CRM architecture, road map, best practices and architectural principles.
• Lead design standards and processes for the solution architecture team.
• Work within SAFe, contributing to PI, ART, and sprint planning.
• Drive continuous improvement to deliver higher quality and faster outcomes.

Skills

Salesforce Architecture

Solution Design

Technical Leadership

SAFe

Stakeholder Collaboration

Job description

Australian Citizens with NV1 Clearance residing in Australia only respond.

Job details

We are seeking highly skilled and energetic Senior Salesforce Solution Architect to join the Technology and Data Division. This exciting opportunity will have you working as part of a dynamic and passionate team committed to delivering a better NDIS.

Key duties and responsibilities

Responsibilities of the role include but are not limited to:

• Work closely with product managers and delivery teams to form product roadmaps and planning of solution design activities, including technical dependencies and sequencing.
• Translate business requirements into scalable Salesforce solutions producing detailed solution design documents and artefacts and conducting various walkthroughs and handovers.
• Define technical requirements and non-functional aspects of complex and high-volume enterprise solutions, including performance, scalability, resilience, observability, recoverability and security.
• Provide technical leadership, guidance, and review to solution architects, developers, and other team members.
• Participate in governance and technical forums, including presenting and reviewing solutions for endorsement by Senior Executive in line with key architectural principles and patterns.
• Ensure solution designs follows defined Salesforce CRM architecture, product road map, best practices and organisational architectural principles.
• Provide leadership in design standards and processes to be adhered to by the broader solution architecture team.
• Work within scaled agile framework (SAFe), contributing to planning and delivery ceremonies including PI, ART, and sprint planning.
• Continuous improvement initiatives to deliver higher quality and faster outcomes

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)