Salesforce Administrator (APS6 Equivalent)

Experis Australia; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid working arrangement

12-month contract extension option

NSW location

Job summary

Experis Australia is seeking an experienced Salesforce Administrator to maintain, configure and optimise enterprise Salesforce environments across multiple projects within a federal government digital transformation program.

You will work in a fast-paced Agile setting, supporting Service Cloud, Health Cloud and Experience Cloud, with responsibilities spanning user management, deployments, APIs and integrations, and comprehensive documentation. Hybrid NSW-based role with NV1 clearance preferred.

Qualifications

• 4 to 5 years' experience within the Salesforce ecosystem.
• Hands on experience with Salesforce Industries and OmniStudio.
• Exposure to Apex development including Triggers, Controllers and Classes for troubleshooting and minor enhancements.
• Experience with version control, branching strategies and metadata deployments.
• Salesforce Administrator Certification (ADM201 or ADM211).
• Salesforce Platform App Builder Certification.

Responsibilities

• Administer and configure Salesforce Service Cloud, Health Cloud and Experience Cloud.
• Build and maintain automated business processes using Salesforce declarative tools.
• Support and troubleshoot OmniStudio components, including FlexCards, OmniScripts, DataRaptors and Integration Procedures.
• Manage users, permissions, system configurations and data integrity.
• Deploy changes through established DevOps processes and release frameworks.
• Investigate system issues through log analysis and monitoring tools.
• Assess Salesforce releases and provide recommendations on new functionality.
• Develop and maintain technical documentation and configuration guides.
• Collaborate with stakeholders across business, architecture, data and delivery teams.
• Work within Agile delivery methodologies.
• Troubleshoot APIs and integrations, including MuleSoft environments.
• Develop meaningful monitoring, reporting and alerting capabilities.
• Provide knowledge sharing and technical guidance to team members.

Skills

Salesforce experience 4-5y

Apex development

Version control & deployments

Salesforce Admin certs knowledge

Education

Salesforce Administrator Certification ADM201/ADM211

Salesforce Platform App Builder Certification

Tools

OmniStudio

MuleSoft

HTML/CSS/JS

Job description

12 Month Contract + 12 Month Extension Option

Hybrid Working Arrangement | NSW Location

Australian Citizens Only | NV1 Required

Experis is seeking an experienced Salesforce Administrator to join a high profile Federal Government digital transformation program delivering innovative cloud-based solutions that improve services for millions of Australians.

This is an exciting opportunity to work within a fast paced Agile environment, supporting and enhancing Salesforce platforms built on leading technologies including Salesforce Industries, Service Cloud, Health Cloud and Experience Cloud.

About the Role

As a Salesforce Administrator, you will play a key role in maintaining, configuring and optimising enterprise Salesforce environments while supporting critical business applications and integrations.

Working closely with technical teams, business stakeholders and solution architects, you will contribute to the ongoing enhancement, support and delivery of Salesforce solutions across multiple projects.

Key Responsibilities

• Administer and configure Salesforce Service Cloud, Health Cloud and Experience Cloud
• Build and maintain automated business processes using Salesforce declarative tools
• Support and troubleshoot OmniStudio components, including FlexCards, OmniScripts, DataRaptors and Integration Procedures
• Manage users, permissions, system configurations and data integrity
• Deploy changes through established DevOps processes and release frameworks
• Investigate system issues through log analysis and monitoring tools
• Assess Salesforce releases and provide recommendations on new functionality
• Develop and maintain technical documentation and configuration guides
• Collaborate with stakeholders across business, architecture, data and delivery teams
• Work within Agile delivery methodologies
• Troubleshoot APIs and integrations, including MuleSoft environments
• Develop meaningful monitoring, reporting and alerting capabilities
• Provide knowledge sharing and technical guidance to team members

About You

To be successful in this role, you will demonstrate:

Essential Skills & Experience

• 4 to 5 years' experience within the Salesforce ecosystem
• Hands on experience with Salesforce Industries and OmniStudio
• Exposure to Apex development including Triggers, Controllers and Classes for troubleshooting and minor enhancements
• Experience with version control, branching strategies and metadata deployments
• Salesforce Administrator Certification (ADM201 or ADM211)
• Salesforce Platform App Builder Certification

Highly Regarded

• Experience supporting Salesforce Experience Cloud
• Exposure to HTML, CSS and JavaScript
• Salesforce Platform Developer I Certification
• Vlocity Certification
• Strong understanding of accessibility principles and accessible design practices

What's on Offer?

• Initial 12 month contract with a further 12 month extension option
• Hybrid working model with a minimum of 3 days per week in the office
• Opportunity to work on large scale Salesforce transformation initiatives
• Collaborative and supportive Agile team environment

Eligibility Requirements

• Australian Citizenship is mandatory
• Must hold a Negative Vetting Level 1 (NV1) security clearance

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.