Senior Salesforce Helpdesk Support – Canberra (12-Month)

CareCone Group; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

A leading technology consulting firm is seeking a Senior Salesforce Helpdesk Support in Canberra for a 12-month contract with extensions possible. The ideal candidate will have over 3 years of experience in Salesforce application support and hold relevant Salesforce certifications. Responsibilities include providing support, managing data tools, and advising stakeholders on Salesforce releases. Candidates must be Australian citizens and possess Negative Vetting Level 1. This role offers an opportunity to work closely with federal clients and enhance the user experience through Salesforce.

Qualifications

• Minimum 3+ years of experience supporting Salesforce applications.
• Proven capability in managing and executing Salesforce Sandbox Refresh activities.
• Must have Negative Vetting Level 1.

Responsibilities

• Provide level 1 and 2 support for Salesforce applications.
• Manage and improve data imports and Salesforce Reports.
• Advise business stakeholders on Salesforce platform releases.

Skills

Salesforce applications support

Salesforce Admin certification

User provisioning

Agile methodologies

Salesforce Reports and Dashboards

Excellent communication skills

Apex and LWC knowledge

Job description

A leading technology consulting firm is seeking a Senior Salesforce Helpdesk Support in Canberra for a 12-month contract with extensions possible. The ideal candidate will have over 3 years of experience in Salesforce application support and hold relevant Salesforce certifications. Responsibilities include providing support, managing data tools, and advising stakeholders on Salesforce releases. Candidates must be Australian citizens and possess Negative Vetting Level 1. This role offers an opportunity to work closely with federal clients and enhance the user experience through Salesforce.