Senior Salesforce Developer

Department of Government Services VIC; Melbourne; On-site; AUD 140,000 - 180,000; Full time

Job summary

Department of Government Services VIC in Melbourne seeks a Senior Salesforce Developer to design, implement, and maintain innovative Salesforce solutions within our ecosystem. You will collaborate with cross-functional teams to translate business requirements into scalable technical solutions and optimise Salesforce functionalities including integration and automation.

You will contribute to best practices, mentor junior staff, and stay current with Salesforce technologies to deliver

Qualifications

• Proven experience in designing, developing and implementing Salesforce solutions.
• Understanding of Salesforce development best practices.
• Experience in mentoring or coaching team members is a plus.

Responsibilities

• Design and develop Salesforce solutions with cross-functional teams.
• Maintain, support and upgrade Salesforce systems.
• Provide technical leadership and code reviews to ensure quality.

Skills

Salesforce Development

OmniStudio

Experience Cloud

Service Cloud

Public Sector Solutions

Education

Salesforce Certifications

Job description

Department of Government Services VIC – Melbourne VIC

The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

You can find out more about our Ministers, leadership and entities here: Department of Government Services.

About the Branch/Group

The Technology and Digital Platforms division is responsible for the design, build and run of the solutions and technology required to deliver on the department's objective to accelerate digital transformation. This includes accountability for managing enabling infrastructure and networks, as well as for designing and deploying business and customer platforms that aremodular,scalable and reusable.

About the Role

As a Senior Salesforce Developer you will play a pivotal role in designing, implementing and maintaining innovative solutions within our Salesforce ecosystem. Leveraging your extensive experience in Salesforce development, you will collaborate closely with cross-functional teams to translate business requirements into scalable and efficient technical solutions. Your expertise will be instrumental in architecting solutions that optimise Salesforce functionalities including customisation, integration and automation. Additionally, you will participate in initiatives to continuously improve and optimise our Salesforce platform, staying abreast of Salesforce technologies and best practices.

Key Accountabilities

• Design and Develop Salesforce solutions
  • Collaborate with Product, Service Delivery Management, Business Analyst and other stakeholders to understand product / solution requirements
  • Design and develop scalable and efficient solutions using Salesforce
  • Implement best practices for Salesforce development
  • Maintain, support and upgrade complex Salesforce software systems
• Testing and Quality Assurance
  • Conduct thorough unit testing of developed software
  • Collaborate with Quality Engineer(s) to ensure the quality of solutions
• Mentoring and Coaching
  • Mentoring and coaching more junior team members
  • Setting technical standards and approaches for the team
  • Oversee coding standards and ensure adherence by conducting code reviews
• Collaboration and Communication
  • Work closely with cross-functional teams to provide technical expertise / leadership on Salesforce solutions
  • Collaborate with system architects and other developers to ensure seamless integration between systems
• Documentation
  • Create comprehensive technical documentation
  • Keep documentation up to date with any changes or enhancements
• Production Support
  • Troubleshoot and resolve production issues ensuring the stability and performance of all Salesforce systems and applications

About You

We are seeking applicants who have demonstrated experience from the following criteria:

• Proven experience in designing, developing and implementing Salesforce solutions - understanding of Salesforce development best practice
• Proven competency in development and testing standards ensuring the delivery of high-quality solutions
• Demonstrated problem solving ability - able to translate complex problems into effective solutions
• Experience in mentoring or coaching more junior team members
• Great communication skills and ability to build effective professional relationships with both business leaders and team members
• Stakeholder engagement - able to effectively work with both internal and external stakeholders

This role is a 7-month fixed term position. This position is only open to applicants with relevant rights to work in Australia.

Qualifications & Experience

• Significant demonstrated knowledge and expertise in the areas of OmniStudio, Platform, Data Cloud, Experience Cloud, Service Cloud and/or Public Sector Solutions (PSS)
• Certifications commensurate with your areas of knowledge and expertise
• Experience optimising the SDLC working in an agile delivery environment

For more information, please see the Position Description

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.