Senior Sales Manager

VANITY GROUP | Certified B Corp; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work

Birthday leave

Employee discounts

Wellness discounts

Referral bonus

Job summary

VANITY GROUP | Certified B Corp in Sydney seeks a Senior Sales Manager to execute the ANZ sales strategy, develop opportunities, and manage key hotel accounts. You will drive growth through new client acquisition and strengthen relationships with major accounts across ANZ.

You will lead the full sales lifecycle, present to executives, and partner with pricing for quotations while ensuring accurate Salesforce records and detailed account data. Hybrid work setup and travel as needed.

Qualifications

• Minimum 4 years proven experience in sales or account management.
• Experience in hospitality and/or beauty industry.
• Experience delivering executive level presentations.
• Strong admin and customer service background.
• Proficient in Salesforce; MS Office and Excel.
• Ability to manage multiple regions and complex pricing.

Responsibilities

• Oversee growth of Domestic Sales portfolio and acquire new clients.
• Lead end-to-end sales lifecycle from introduction to product delivery.
• Identify decision makers at hotels and schedule meetings – use LinkedIn and sources.
• Lead product training sessions with new clients.
• Forecast stock with Demand Planner for new clients.
• Maintain Salesforce records and accurate account details.
• Develop monthly reports and KPIs to track performance.
• Collaborate with Pricing Team on quotations and CPI increases.

Skills

Sales

Account management

Salesforce

MS Office

Excel

Negotiation

Hospitality industry

Beauty industry

Communication

Tools

Salesforce

MS Office

Job description

Do you have an obsession with hotels? Are you a beauty aficionado? If you answered yes, then come play in the wonderful world of Vanity Group–La Bottega Collective.

La Bottega Collective is a global, multidisciplinary collective of guest experience curators, uniting La Bottega, Palatino, Beltrami, White Privé, Colosseo, and Vanity Group to deliver beauty, textiles, OS&E, and design solutions that shape the future of luxury hospitality. Guided by Italian heritage and built for the future of hospitality, we partner with the world’s most visionary hoteliers, developers, and designers to shape the next era of luxury guest experiences.

Within this powerful collective, Vanity Group brings its signature obsession with beauty and innovation to the hotel landscape – elevating amenities from bathroom shelf staples to experiences that rival even the sweetest suite. Step into our house of beauty, where the world's most sought-after fashion, beauty, skincare, fine fragrance, lifestyle and spa brands come together with a signature dose of playful flair.

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WHO'S VANITY GROUP?

We are a creative hub of innovative design, development, manufacturing, and marketing for the global hospitality industry.

We’re the seed from which progressive fashion, beauty, fragrance and lifestyle brands grow, representing the world’s most highly regarded global consumer retail brands including Jo Loves, Karl Lagerfeld, Hunter Lab, KEVIN.MURPHY, and Antipodes Nature to name a few.

Internationally renowned as the industry’s best-in-class cosmetics hospitality partner, VANITY GROUP has offices in Sydney, Singapore, London, Shanghai and Dubai

POSITION SUMMARY

Reporting to the Sales Director - ANZ, the Senior Sales Manager is responsible for the execution of the ANZ Sales strategy in their regions through sales development and account management.

RESPONSIBILITIES

• Oversee the growth of the Domestic Sales portfolio through the acquisition of new clients
• Responsible for the new business budget of designated regions
• Regularly review regions and undertake market analysis to identify new business opportunities
• Build a pipeline of contracted future business and target future business
• Project manage group deal rollouts in designated regions
• Proactively lead, manage, and execute the entire Sales Lifecycle from introduction to first product delivery
• Able to identify and contact decision makers at hotels for in person meetings – use LinkedIn and other sources to determine key persons
• Lead and deliver sales presentations to decision makers, focusing on hotel and brand alignment between brand and client.
• Be across contracts for designated regions including start and end dates, renewal dates, agreed pricing structure, invoices corresponding to contracted prices, etc
• Lead product training sessions with new clients
• Identify upselling opportunities with existing hotel partners to drive revenue growth – assess product gaps, renewal opportunities, etc
• Ensure regular touch points/call cycles with hotel partners and be across any personnel changes that may impact the contract – strategically schedule meetings, calls, emails, and face to face interactions
• Maintain strong relationships with key accounts and clients through regular meetings, industry knowledge exposure, and celebrating key client wins
• Provide our Marketing Team key partnership opportunities within regions and collaborate to build events and activations
• Maintain detailed knowledge of brand portfolio and have contingency brand plans in place for hotel renewals
• Create and maintain customer folders in Internal Drive
• Ensure Salesforce data has accurate records and detailed information on all client accounts
• When securing New Clients; forecast stock to Demand Planner
• When securing New Clients; ensure account, hotel, delivery and contact details are accurately set up and sent to SAP/Systems Team
• Review expiring and slow-moving inventory, and identify avenues where this can be sold
• Responsible for samples to be sent to clients in your regions along with tracking delivery
• Review current pricing with Pricing Team for designated regions and implement CPI increases where necessary
• Work with Pricing Team to provide quotations and Price Lists to new business development and existing clients.
• Develop monthly reporting to track sales to target and revenue growth
• Quarterly presentation of KPIs
• Maintain a high level of professionalism and motivational spirit with stakeholders at all times
• Working and collaborating with cross functional teams to achieve outcomes and meet deadlines
• Be a confident decision maker in situations of ambiguity and clearly conveying the reasoning for your decision
• Manage upwards, articulating delays/roadblocks to Sales Director ANZ with a solution focused approach
• Minimum 4 years proven experience in sales or account management role
• Experience in hospitality and/or beauty industry
• Experience delivering sales and product presentations at Executive level
• Strong administration and customer service background
• Working knowledge of Salesforce
• Proficient in MS Office and strong focus on excel
• Have worked in high SKU/3PL environment
• Excellent written and verbal communication skills
• Advanced negotiation and influencing skills
• Hybrid working conditions and flexible start and finish times
• Daily stocked “BRAVO BAR” snacks and munchies, for sweet or sour lovers
• Generous discounts & gifts from partner skincare and haircare brands including Hunter Lab and KEVIN.MURPHY
• Discounts with VANITY GROUP hotel partners locally and internationally including Ovolo Hotels, QT Hotels and more
• Birthday leave to celebrate your special day
• Multiple fitness & wellness discounts with our premium fitness partners; One Playground, Virgin Active & Scout Pilates
• Recommend friend and family bonus scheme worth up to $1000AUD