Senior Retail Supervisor

bunnings; Colac; On-site; AUD 62,000 - 72,000; Full time

Benefits offered by this job

Team discount

OnePass membership

100+ exclusive team member benefits

12 weeks paid parental leave

Festive gifts

Cafe discounts

Traveling store opportunities

Job summary

Bunnings is seeking a Senior Supervisor to be at the heart of the store, partnering with the leadership team to keep the shop safe, well-stocked and ready for customers. You will drive daily operations, coach staff, and ensure a high-quality customer experience while leading from the front.

This full-time role demands flexibility across morning, day and evening shifts over a 7-day roster, with a pay rate of $31.93 per hour for this role.

Qualifications

• Experience in a retail or customer-facing leadership or supervisory role.
• Strong communication and teamwork skills.
• Ability to make decisions and solve problems in a practical way.
• Focus on safety and creating a positive environment for team members and customers.

Responsibilities

• Lead from the front, creating a welcoming, safe and well-presented store environment that sets the tone for a great customer experience
• Support day-to-day store operations, including opening and closing, and stepping into site leadership when required
• Coach and guide team members on the shop floor, helping them deliver knowledgeable and helpful service
• Keep the store running smoothly through effective workforce planning, stock flow and replenishment
• Drive a strong safety culture by promoting safe practices and supporting team wellbeing
• Resolve customer queries in a practical, helpful way that builds trust and loyalty
• Look for better ways of working, improving efficiency and supporting the rollout of new tools or processes
• Play a key role in onboarding and developing team members, supporting their growth and confidence on the job

Skills

Leadership

Customer service

Stock management

Safety culture

Communication

Job description

Join us and experience Bunnings from the other side of the counter!

Benefits

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role

Step into a role where you're at the heart of the store, shaping the customer experience and supporting team success every day. As a Senior Supervisor, you'll partner closely with the leadership team to bring our store to life - making sure it's safe, well-stocked and ready for customers. This is your chance to build on where you've come from , taking your leadership experience to the next level while developing new skills and making a real impact.

At Bunnings, we're committed to Inspiring you to give it a red hot go - whether that's building your leadership capability, growing your career, or trying new ways of working.

This is a full time role and you need to have flexibility to work morning, day and evening shifts across the 7 days of the week is required so that we can provide the best experience to our customers.

We provide an adult pay rate for 18 years of age and above at $31.93 per hour for this role.

What's involved

• Lead from the front, creating a welcoming, safe and well-presented store environment that sets the tone for a great customer experience
• Support day-to-day store operations, including opening and closing, and stepping into site leadership when required
• Coach and guide team members on the shop floor, helping them deliver knowledgeable and helpful service
• Keep the store running smoothly through effective workforce planning, stock flow and replenishment
• Drive a strong safety culture by promoting safe practices and supporting team wellbeing
• Resolve customer queries in a practical, helpful way that builds trust and loyalty
• Look for better ways of working, improving efficiency and supporting the rollout of new tools or processes
• Play a key role in onboarding and developing team members, supporting their growth and confidence on the job

About You

You're someone who enjoys being part of a team and helping others succeed. You bring a practical mindset, stay calm under pressure and are confident stepping up when it counts. You're motivated by delivering a great experience for customers, and you take pride in creating a store environment that's organised, safe and ready for anything.

You’ll thrive in this role if you:

• Enjoy working in a fast-paced, customer-facing environment
• Lead by example and take a hands‑on approach to supporting your team
• Communicate clearly and build strong working relationships across the store
• Stay organised and can balance multiple priorities across your shift
• Are open to learning, adapting and trying new ways of doing things
• Take ownership and look for opportunities to make a positive impact

You’ll be joining a collaborative team that values support, shared success and learning together.

What you’ll need

• Experience in a retail or customer-facing leadership or supervisory role
• Confidence supporting store operations, including safety, stock management and customer service
• Strong communication and teamwork skills
• Ability to make decisions and solve problems in a practical way
• A focus on safety and creating a positive environment for team members and customers
• Availability to work across a rotating roster, including opening and closing shifts

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role