Senior Restoration Technician

Arise Restoration Group; Torquay; On-site; AUD 65,000 - 90,000; Full time

Job summary

Arise Restoration Group is seeking a Senior Restoration Technician for a full-time, on-site role based in Torquay, VIC. You will inspect damaged properties, coordinate water extraction and drying, supervise site cleanup, and support structural stabilization.

You will guide junior team members, maintain thorough job documentation, and communicate effectively with clients and insurers while ensuring safety standards and industry best practices are followed.

Qualifications

• Experience with water-related restoration, water damage assessment and restoration.
• Knowledge of mitigation planning and execution.
• Ability to address environmental and contamination issues.
• Excellent communication with clients, team, and insurers.
• Prior experience as a restoration technician or related trade.
• Familiarity with safety regulations and restoration equipment.
• Willingness to respond to after-hours or emergency jobs.
• Relevant certifications in restoration or safety are valued.

Responsibilities

• Inspect damaged properties and assess scope of work.
• Coordinate water extraction and drying processes.
• Supervise site cleanup and support structural stabilization.
• Maintain detailed job documentation.
• Communicate effectively with clients and insurers.
• Ensure compliance with safety standards and industry best practices.

Skills

Water damage restoration

Mitigation planning

Communication

Site supervision

Education

Certifications in restoration

Tools

Restoration equipment

Job description

Company Description

Arise Restoration Group is an Australian restoration company specializing in fire, structural, and water damage restoration. The team focuses on helping clients recover quickly and safely after property damage events, delivering reliable and professional services. Arise Restoration Group combines technical expertise with strong customer support to restore residential and commercial properties to pre-loss condition. The company values safety, quality workmanship, and clear communication throughout every project.

Role Description

The Senior Restoration Technician is a full-time, on-site role based in Torquay, VIC. This role is responsible for leading and performing restoration work related to fire, structural, and water damage, including assessment, mitigation, and repair tasks. Day-to-day responsibilities include inspecting damaged properties, coordinating and executing water extraction and drying processes, supervising site cleanup, and supporting structural stabilization efforts. The Senior Restoration Technician will guide junior team members, maintain detailed job documentation, communicate effectively with clients and insurers, and ensure all work complies with safety standards and industry best practices.

Qualifications

• Strong expertise in water-related restoration, including Water Damage and Water Damage Restoration skills.
• Experience with mitigation practices, including damage assessment, Mitigation planning, and implementation.
• Ability to address environmental and contamination issues, including work involving Invasive Species management when required.
• Excellent Communication skills with clients, team members, and stakeholders, including clear reporting and documentation.
• Prior experience as a restoration technician or in a related trade (e.g., construction, remediation, building maintenance).
• Knowledge of safety regulations, use of restoration equipment, and adherence to industry standards.
• Ability to work on-site in varying conditions, manage physical tasks, and respond to after-hours or emergency jobs as needed.
• Relevant certifications in restoration, water damage, or occupational health and safety are highly regarded.