Senior Remote Technical Support Engineer – Australia

Clickhouse; Launceston; Remote; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work environment

Healthcare

Equity in the company

Time off

A USD$500 Home office setup

Global Gatherings

Job summary

ClickHouse is expanding its global Support Engineering team and seeks a Technical Support Engineer in Australia. This remote role supports customers worldwide, triaging tickets, creating knowledge base content, and mentoring teammates.

You will collaborate with Engineering, Go-To-Market, and Product teams to shape features, with a focus on high-quality, scalable database solutions in a fast-growing environment.

Qualifications

• Technical breadth in ClickHouse open-source or ClickHouse Cloud.
• Experience with SQL databases and OLAP.
• Ability to work in a distributed, 24x7 support environment.

Responsibilities

• Support ClickHouse users via cases, chat, Slack, and meetings.
• Develop solutions for ClickHouse Cloud and OSS for docs and training.
• Collaborate with global teams to define functionality and improvements.

Skills

ClickHouse

SQL

OLAP

Distributed systems

Cloud-native SaaS

English communication

Tools

Azure

AWS

GCP

Job description

ClickHouse is expanding its global Support Engineering team and seeks a Technical Support Engineer in Australia. This remote role supports customers worldwide, triaging tickets, creating knowledge base content, and mentoring teammates.

You will collaborate with Engineering, Go-To-Market, and Product teams to shape features, with a focus on high-quality, scalable database solutions in a fast-growing environment.