Senior Records Services Officer

Department of Housing and Works; City Of Stirling; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Flexible work options (WFH up to 2d/wk

Professional development

Generous leave entitlements

Modern workspaces

Access to activity-based hubs

Job summary

The Department of Housing and Works is seeking a Senior Records Services Officer to lead the delivery of recordkeeping training and development activities. You will support the Records Coordinator, shaping strategies, programs and policies for training across the Records Services Team and stakeholders.

You will bring strong records management experience, a focus on classification schemes, retention/disposal authorities, and digitisation, plus the ability to train, mentor and develop others while

Qualifications

• Experience in a records and information management environment.
• Strong understanding of classification schemes, retention and disposal authorities, and digitisation processes.
• Ability to train, mentor and develop team members.

Responsibilities

• Deliver recordkeeping training and development activities.
• Assist Records Coordinator with strategies, programs, policies and practices for training and development.
• Lead and support DHW Records Services Team and stakeholders to maintain standards and continuous improvement.

Skills

Records management

Classification schemes

Retention and disposal authorities

Digitisation processes

Training and development

Coaching and developing others

Team workload coordination

Job description

Come join the team at the new Department of Housing and Works. The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities. We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation. Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people. We’re committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, a young person or a person with a disability seeking support with your application, please reach out to Jobs and Skills WA by calling 13 64 64. If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact James Jenkin on [phone] or via email at [e-mail]. You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

• flexible work options, including working from home up to 2 days per week
• professional development, training, and on-the-job learning to advance your career
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
• modern workspaces, where you choose your workspace that assists you to do your best work
• access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work
• corporate discounts with selected health insurance providers and access to wellness programs
• Opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging.

About The Role:

The Senior Records Services Officer is responsible for the effective delivery of recordkeeping training and development activities. The role assists the Records Coordinator in providing effective and efficient strategies, programs, policies and practices relating to training and development activities for the Department of Housing and Works (DHW) Records Services Team and other interested stakeholders.

About You:

You will possess experience in a records and information management environment, with a strong understanding of classification schemes, retention and disposal authorities, and digitisation processes. You are highly organised, demonstrate exceptional attention to detail, and can effectively manage competing priorities. You have a strong commitment to maintaining established standards and processes, while proactively identifying opportunities for continuous improvement to support a customer focused service environment. You build and maintain effective working relationships and have the ability to train, mentor, and develop team members. You are also experienced in coordinating team workloads, ensuring operational activities are delivered efficiently, and project work remains on schedule. This position operates in the context of Leading Others . This means that you will motivate and enable others to deliver high quality work. You will balance time between doing the work and coaching, guiding and developing others. This requires a significant shift in thinking from ‘doing’ to supporting others to ‘do good work’; and consideration of present and future needs when allocating time to the team and projects you lead. You will articulate how work is to be done, providing clear direction and feedback.

Further Job-Related Information:

Please contact James Jenkin on [phone] for further information about the position (not to be contacted for Applicant Information Packs or assistance with lodging your application). To assist you in preparing your application, please refer to the ApplicantInformationPack, JobDescriptionForm, and Leadership Behaviours. Additionally, the WAJobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships. If you are unable to view or download these documents, please contact us by calling [phone] (select option1) or email [e-mail] , quoting the reference number VCID03471 forsupport.

Currently there is one (1) permanent full-time position available for filling. Whilstthisselection processwill initiallybe used to appoint to this advertised vacancy, itmayalsobe used to appoint to similarpositions thatmayariseinthe Agencywithin thenext twelve (12)monthsonafull-time, part-time, permanent or fixed-term basis with the possibility of further extension(s) and/or permanency.