Senior Records Services Coordinator

Department of Housing and Works; Fremantle; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible work options - work from home

Professional development and on-the‑go

Generous leave entitlements

Job summary

Department of Housing and Works in Western Australia is seeking a Senior Records Services Coordinator to oversee records services operations and ensure compliance with the Department's Recordkeeping Plan.

You will coordinate a range of records activities, lead others through coaching and training, and adapt to changing workloads in a dynamic public sector environment.

Qualifications

• Broad experience in a records and information management environment.
• Ability to coordinate a range of records services and adapt to changing workloads.
• Strong interpersonal skills with mentoring and coaching capabilities.

Responsibilities

• Coordinate routine operational activities of records services.
• Ensure records services are conducted in line with the DHW Recordkeeping Plan.
• Support ongoing development and enhancement of the Recordkeeping Plan.
• Provide training, mentoring and coaching to staff to deliver quality work.

Skills

Records management

Leading Others

Interpersonal skills

Coaching and mentoring

Job description

Come join the team at the new Department of Housing and Works. The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities. We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation. Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people. We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, a young person or a person with a disability seeking support with your application, please reach out to Jobs and Skills WA by calling 13 64 64. If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact James Jenkin on [phone] or via email at [e-mail]. You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

• flexible work options, including working from home up to 2 days per week
• professional development, training, and on-the-job learning to advance your career
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
• modern workspaces, where you choose your workspace that assists you to do your best work
• access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work
• corporate discounts with selected health insurance providers and access to wellness programs
• Opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging.

About The Role:

Senior Records Services Coordinator is responsible for ensuring records services operations are conducted in accordance with the Department of Housing and Works (DHW) Recordkeeping Plan and assists with identifying corporate records and information management needs, using insights gained through operational service delivery to support the ongoing development and enhancement of the Recordkeeping Plan. This position provides an effective records management service by coordinating the routine operational activities.

About You:

You will bring broad experience in a records and information management environment, with the ability to coordinate a range of records services, resolve issues, and adapt to changing workloads. You will be highly organised, with the capability to effectively manage competing priorities and deliver outcomes in a dynamic environment. You will also demonstrate good interpersonal skills, enabling you to build and maintain effective working relationships, while supporting the development of others through training, mentoring, and coaching. This position operates in the context of Leading Others. This means that you will motivate and enable others to deliver high quality work. You will balance time between doing the work and coaching, guiding and developing others. This requires a significant shift in thinking from ‘doing’ to supporting others to ‘do good work’; and consideration of present and future needs when allocating time to the team and projects you lead. You will articulate how work is to be done, providing clear direction and feedback.

Currently there is one (1) permanent full-time position available for filling. Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next twelve (12) months on a full-time, part-time, permanent or fixed-term basis with the possibility of further extension(s) and/or permanency.