Senior QA Automation Engineer - Hybrid (Playwright/TypeScript)

Service NSW; Sydney; Hybrid; AUD 135,000 - 162,000; Full time

Job summary

Service NSW is seeking a senior QA Automation Engineer to shape quality engineering across our digital products. You will design scalable automation, enhance the shared framework and integrate CI/CD to deliver fast feedback to multiple engineering teams.

You will mentor engineers, drive reusable patterns, and partner with product teams to adopt robust testing strategies, including accessibility and performance testing. Hybrid work across NSW locations is available.

Qualifications

• Proven experience using Playwright or a comparable modern automation framework.
• Strong API and UI test automation expertise.
• Experience working with CI/CD pipelines and source control platforms.
• Demonstrated experience building or significantly contributing to reusable automation frameworks, engineering tooling or platform capabilities.
• Strong technical problem-solving skills with the ability to navigate complex engineering challenges.
• Excellent stakeholder engagement, communication and collaboration skills.
• Ability to influence technical decisions and work effectively across multiple engineering teams.
• Experience with accessibility and/or performance testing.
• Experience with GitLab CI/CD, cloud environments and developer tooling.
• Practical experience with AI-assisted development tools and modern engineering workflows.

Responsibilities

• Design and develop reusable automation capabilities using Playwright and TypeScript across API and UI testing.
• Enhance shared automation frameworks, libraries, tooling and overall developer experience.
• Build and improve CI/CD integrations that provide fast, actionable quality feedback to engineering teams.
• Develop capabilities across accessibility testing, performance testing, test data management, reporting, service-level testing and mocking solutions.
• Review code and contribute to technical design decisions, engineering standards and best practices.
• Partner with product engineering teams to assess quality risks and determine appropriate testing strategies.
• Troubleshoot complex automation, framework and pipeline issues, identifying scalable and sustainable solutions.
• Create reference implementations, reusable patterns and documentation that empower teams to become self-sufficient.
• Facilitate technical workshops, coding dojos, pairing sessions and knowledge-sharing initiatives.
• Collaborate with engineers, engineering managers, platform teams and specialists across accessibility, security and other disciplines.
• Evaluate emerging technologies, tools and engineering approaches, including opportunities to responsibly leverage AI to improve productivity and quality.
• Influence the strategic direction of quality engineering, mentor team members and contribute to a culture of engineering excellence.

Skills

Playwright

TypeScript

API automation

UI automation

CI/CD

GitLab CI/CD

Accessibility testing

Performance testing

Mentoring

AI tooling

Tools

Git

CI/CD tooling

Automation frameworks

Job description

Service NSW is seeking a senior QA Automation Engineer to shape quality engineering across our digital products. You will design scalable automation, enhance the shared framework and integrate CI/CD to deliver fast feedback to multiple engineering teams.

You will mentor engineers, drive reusable patterns, and partner with product teams to adopt robust testing strategies, including accessibility and performance testing. Hybrid work across NSW locations is available.