Senior Public Trust Officer - Lead & Mentor Team (Brisbane)

Public Trustee of Queensland; Brisbane; On-site; AUD 90,000 - 110,000; Full time

Job summary

Public Trustee of Queensland is seeking a Senior Public Trust Officer in Brisbane to lead and support a team, ensuring high standards in financial administration and compliance. You will guide colleagues, resolve complex cases and provide sound advice to achieve optimal outcomes for QPT customers.

You will engage with internal and external stakeholders, review financial documents for accuracy, and uphold office policies while fostering an inclusive, high‑performing regional team across Brisbane.

Qualifications

• Experience in financial administration and customer service.
• Ability to review financial documents for accuracy and policy alignment.
• Strong attention to detail and high-volume work capability.
• Ability to work collaboratively and guide junior staff.
• Understanding of relevant legislation and delegations.

Responsibilities

• Influence quality outcomes by reviewing and quality assuring work.
• Support others to succeed by guiding junior staff.
• Coordinate office systems, financial reports and trust accounts.
• Engage with stakeholders to promote QPT services.

Skills

Customer service

Financial document review

Financial & administrative

Attention to detail

Legislation & delegations

Job description

Public Trustee of Queensland is seeking a Senior Public Trust Officer in Brisbane to lead and support a team, ensuring high standards in financial administration and compliance. You will guide colleagues, resolve complex cases and provide sound advice to achieve optimal outcomes for QPT customers.

You will engage with internal and external stakeholders, review financial documents for accuracy, and uphold office policies while fostering an inclusive, high‑performing regional team across Brisbane.