Senior Property Coordinator |Mon to Fri 38 hours | Balcatta Support Centre

Sodexo; Perth; Presencial; AUD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Sodexo is seeking a Senior Property Coordinator to join our Perth Property Team. This role supports residential property management services, ensuring compliance with Western Australian legislation and Sodexo policies, while driving process improvements and data quality across the portfolio.

Working with the Regional Manager of Property and Operations Support Officer, you will oversee tenancy documentation, communications, and site coverage as travel is required.

Formación

• At least 2 years’ experience in residential real estate/property management.
• Current WA Property Management Registration is required.
• Strong knowledge of residential tenancy legislation and property management practices.
• Excel skills and proficient data handling.

Responsabilidades

• Provide administrative and onsite property management support to the Perth Property Team.
• Manage and maintain accurate tenant and property information within relevant systems.
• Prepare and issue Form 19 notices and other tenancy documentation per legislation.
• Prepare and distribute professional and timely tenant communications.
• Develop and coordinate topics for quarterly tenant newsletters.
• Provide onsite Property Management support and leave coverage as required.
• Conduct compliance monitoring activities and maintain records.
• Monitor tenant satisfaction survey results and identify improvement opportunities.
• Support standardising processes across towns and locations.
• Ensure compliance with WA legislation, contracts, Sodexo governance and internal procedures.

Conocimientos

Residential real estate

Customer service

Data analysis

Communication

Negotiation

Educación

WA Property Management Registration

Driver's license (WA)

Herramientas

Excel

Descripción del empleo

Sodexo is a global leader in Quality-of-Life services, partnering with organisations across Australia to deliver exceptional food, facilities management, and workplace experience solutions. With a strong presence in corporate, resources, healthcare, and education sectors, we're driven by our purpose to improve quality of life for all we serve — and that starts with building a team who shares our passion for people.

Job Description

Sodexo is seeking an experienced Senior Property Coordinator to join our Perth Property Team. This is an excellent opportunity for a motivated property professional to contribute to the effective delivery of residential property management services while supporting our commitment to compliance, customer experience, continuous improvement and operational excellence.

The Senior Property Coordinator will provide administrative and onsite property management support across the portfolio, ensuring services are delivered in accordance with Western Australian legislation, the Residential Tenancies Act, contractual requirements and Sodexo policies and procedures.

About The Role

Working closely with the Regional Manager of Property and Property Operations Support Officer, you will play an important role in maintaining high standards of property management service delivery and supporting consistent processes across the portfolio. As part of the requirment for this role site travel will be required as directed.

You will be responsible for tenant database management, compliance monitoring, tenant communications and providing onsite property management coverage when required. You will also contribute to identifying opportunities to simplify and improve processes, strengthen data quality and ensure consistent ways of working across locations.

Key Responsibilities

• Provide administrative and onsite property management support to the Perth Property Team.
• Manage and maintain accurate tenant and property information within relevant systems.
• Prepare and issue Form 19 notices and other tenancy documentation in accordance with the Residential Tenancies Act and applicable legislation.
• Prepare and distribute professional and timely tenant communications.
• Develop and coordinate topics for quarterly tenant newsletters.
• Provide onsite Property Management support and leave coverage as required.
• Conduct compliance monitoring activities and maintain appropriate records.
• Monitor tenant/user satisfaction survey results, analyse trends and identify opportunities for service improvement.
• Support the review and continuous improvement of property management processes, procedures and work practices.
• Assist in standardising processes and practices across towns and locations.
• Ensure compliance with Western Australian legislation, contractual requirements, Sodexo governance and internal procedures.
• Promote a Zero Harm culture for employees, tenants, clients, contractors and other stakeholders.
• Work collaboratively with the Regional Manager of Property to improve service delivery, efficiency and compliance.
• Perform other reasonable duties as directed.

About You

We are looking for a property professional who combines strong technical knowledge with excellent customer service and communication skills.

You will ideally have:

• At least 2 years’ experience in residential real estate/property management.
• A current and valid Western Australian Property Management Registration.
• Strong knowledge of residential tenancy legislation and property management practices.
• Intermediate Microsoft Office skills, particularly Microsoft Excel.
• The ability to analyse, manipulate and present data to support decision-making and service improvements.
• Excellent written and verbal communication skills.
• Strong interpersonal and negotiation skills, with the ability to manage complex matters and resolve disputes professionally.
• Excellent attention to detail and a strong focus on compliance.
• The ability to work independently while contributing positively to a collaborative team environment.
• A proactive approach to identifying opportunities for process improvement and greater efficiency.
• Strong organisational skills and the ability to manage competing priorities.

Why Join Sodexo?

At Sodexo, you will be part of a team that makes a meaningful difference every day. You will have the opportunity to work in a dynamic property environment where your experience and ideas can directly contribute to improving processes, strengthening compliance and enhancing the experience of our tenants and clients.

Qualifications

• Current property management registration
• Current WA drivers license