Senior Project Manager

ADP; Melbourne; On-site; AUD 130,000 - 170,000; Full time

Job summary

ADP in Melbourne seeks an experienced Senior Project Manager to lead end-to-end client software implementations and integrations for complex programs. You will oversee contractual deliverables, timelines, scope, resources and budgets, maintaining strong stakeholder communication across regions.

The role requires 5+ years of PM experience, with enterprise software and external customer exposure, and familiarity with Agile and Waterfall methods. International travel up to 50% may be required.

Qualifications

• Bachelor's degree or equivalent years of experience.
• 5+ years of Project Management experience with external customers.
• 7+ years Project Management experience with enterprise software implementations.
• Knowledge of Agile and Waterfall project methodologies.

Responsibilities

• End to end management of client software implementation / integration projects, including administration of deliverables and timelines.
• Plan, implement, monitor, and complete projects of various sizes with scope, resources, time, budget, quality, risk and communications.
• Set goals, evaluate performance and foster collaboration.
• Negotiate project needs, schedule and scope with internal/external stakeholders.
• Manage conflicts effectively and maintain positive client relations.
• Ensure timely and budgeted project completion and maintain PM artifacts.
• Create and maintain detailed project plans and weekly status reports.
• Prepare financial health reports for senior leadership and document meeting minutes.
• Coordinate staffing using shared resources and report project review findings.

Skills

Project management

Consulting

Communication

Agile methodologies

Leadership

Education

Bachelor’s degree or equivalent

Tools

MS Project

SmartSheet

Office Suite

Job description

• End to end management of successful client software implementation / integration projects, including administration of contractual deliverables and timelines for multiple, complex, projects of all sizes
• Includes planning, implementing, monitoring, and completing projects of any size, ensuring effective management of scope, resources, time, budget, quality, risk, and communications
• Ability to set goals, evaluate performance, and encourage collaboration
• Successfully negotiate internally and externally for Project needs, schedule, and scope
• Constructively manage personality and client conflicts
• Ensure the timely and budgeted completion of projects
• Ensure Project Management methods are used effectively and Project Management artifacts are readily available
• Ability to perform project control activities for complex projects simultaneously, including but not limited to:
• Creating and maintaining detailed project plans
• Weekly status reports
• Financial health reports to senior leadership
• Meeting minutes
• Coordinating staffing activities using shared resource pool for any sized project
• Reporting of project review findings so that the most important problem and noteworthy areas are clearly identified
• Experience and ability to turn large scale, complex, troubled projects around
• Demonstrates honesty and compassion for customers’ needs
• Manages the creation, execution and analysis of Project Change Orders and Scope of Work documents, including their estimates
• Establish and manage customer expectations, changes, or gaps in delivery and mitigate issues that may interfere with project success
• Challenge senior stakeholders on critical success factors
• Manages internal reporting and analysis for financial profitability across multiple and /or complex projects
• Employs an effective, diplomatic, and influential communication style that works across the organizational teams and regions to gain support and implement positive and successful change initiatives to improve overall Project Management processes and tools
• Ensures best practices, tools, and processes by following guidelines and processes established by the Center for Project Excellence competency center
• Maintains a culture of innovation, confidence and trust, best practice development
• Champions the promotion of integrity in all endeavors
• Assists with mentoring in both hard and soft skills required for the successful planning, execution, delivery and support of projects and their products
• Develops detailed staffing plans by resource for internal resource allocation/capacity planning
• Balances the client and internal team needs to understand and ensure proactive staffing decisions to:
• Deliver projects in a timely fashion
• Meet business financial objectives

Responsibilities

• End to end management of successful client software implementation / integration projects, including administration of contractual deliverables and timelines for multiple, complex, projects of all sizes
• Includes planning, implementing, monitoring, and completing projects of any size, ensuring effective management of scope, resources, time, budget, quality, risk, and communications
• Ability to set goals, evaluate performance, and encourage collaboration
• Successfully negotiate internally and externally for Project needs, schedule, and scope
• Constructively manage personality and client conflicts
• Ensure the timely and budgeted completion of projects
• Ensure Project Management methods are used effectively and Project Management artifacts are readily available
• Ability to perform project control activities for complex projects simultaneously, including but not limited to:
• Creating and maintaining detailed project plans
• Weekly status reports
• Financial health reports to senior leadership
• Meeting minutes
• Coordinating staffing activities using shared resource pool for any sized project
• Reporting of project review findings so that the most important problem and noteworthy areas are clearly identified
• Experience and ability to turn large scale, complex, troubled projects around
• Demonstrates honesty and compassion for customers’ needs
• Manages the creation, execution and analysis of Project Change Orders and Scope of Work documents, including their estimates
• Establish and manage customer expectations, changes, or gaps in delivery and mitigate issues that may interfere with project success
• Challenge senior stakeholders on critical success factors
• Manages internal reporting and analysis for financial profitability across multiple and /or complex projects
• Employs an effective, diplomatic, and influential communication style that works across the organizational teams and regions to gain support and implement positive and successful change initiatives to improve overall Project Management processes and tools
• Ensures best practices, tools, and processes by following guidelines and processes established by the Center for Project Excellence competency center
• Maintains a culture of innovation, confidence and trust, best practice development
• Champions the promotion of integrity in all endeavors
• Assists with mentoring in both hard and soft skills required for the successful planning, execution, delivery and support of projects and their products
• Develops detailed staffing plans by resource for internal resource allocation/capacity planning
• Balances the client and internal team needs to understand and ensure proactive staffing decisions to:
• Deliver projects in a timely fashion
• Mitigate / reduce staffing risk
• Meet business financial objectives

Requirements

• 5+ years of Project Management experience working with external customers
• 7+ years Project Management experience with enterprise software implementations
• Entrepreneurial mindset required, as the role needs capability of rapidly shifting focus and responding to ever-changing conditions
• Strong consulting experience in Project Management
• Familiarity with or background in HR, Payroll, or Workforce Management preferred
• Knowledge of software development process and cycle
• Knowledge of Agile and Waterfall project methodologies preferred
• Associated experience in project delivery and/or Project Management qualifications such as PMI, Prince2 or equivalent
• Proficient in Microsoft Products such as Outlook, Word, Excel, PowerPoint, Teams, SharePoint, etc.
• Proficient in Project Management tools such as MS Project, SmartSheet, etc.
• Additional languages beneficial
• Work flexible hours
• All other duties as assigned

Travel

• Must be able to travel up to 50%, with the potential for international travel

Education

• Bachelor’s degree in related field or equivalent years of experience.

Potential Career Path

• Program Manager, Delivery Director

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.