Technical Operations Lead

Orbitel Technologies; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Birthday Leave

Incentives for team goals

Paid Study Days

High-Powered Laptop

Wellness Allowance

Regular Social Events

Competitive Salary

Anniversary & Referral Bonuses

Staff Discounts

Car Allowance

Job summary

A leading IT solutions company in South Australia is seeking an experienced Senior Project Engineer to manage customer projects, ensuring timely delivery and high standards. The role involves end-to-end project management and collaboration with a dedicated team to innovate and streamline processes. Ideal candidates have over three years in an MSP environment, possess strong communication skills, and a client-first approach. A competitive salary and various benefits are offered, along with opportunities for professional development and flexible work culture.

Qualifications

• 3+ years of experience delivering projects in an MSP or IT solutions environment.
• Proven ability to run end-to-end implementations with clear documentation.
• Comfortable working in a fast-paced environment while juggling priorities.

Responsibilities

• Deliver end-to-end customer projects on time and on scope.
• Collaborate with the team to improve delivery and streamline processes.
• Provide an excellent customer experience and smooth handovers.

Skills

Project management

Communication skills

Client-first approach

Problem-solving

Networking fundamentals

Tools

Microsoft 365

Windows Server

VMware

Hyper-V

Job description

We are growing - and we are on the lookout for a proactive, experienced Senior Project Engineer. If you're someone who takes initiative, communicates well, and thrives in a fast-moving MSP environment, we want to meet you.

Who We Are

At Orbitel Technologies, we go above and beyond to deliver premium support and exceptional project outcomes for our clients. We have some of the best techs in Adelaide, and we support them every step of the way as they deliver outstanding service to our clients.

Our culture? Supportive, flexible, innovative - and genuinely enjoyable. We’re a small, values-driven team where your voice is heard and your growth is supported.

BASED AT PLYMPTON

• 🎂 Birthday Leave – Take the day off on us
• 💥 Incentives – Generous rewards for reaching team and company goals
• 🧠 Paid Study Days – We’ll pay for your cert exams too
• 💻 High-Powered Laptop – The right tools to do your best work
• 🪴 Wellness Allowance – Supporting your wellbeing
• 🍔 Regular Social Events – Great team culture and camaraderie
• 💰 Competitive Salary – Reviewed annually
• 🎁 Anniversary & Referral Bonuses
• 🛍️ Staff Discounts – IT equipment and internet savings
• ⛽ Car Allowance – For those using personal vehicles

If you’re keen to deliver end-to-end customer projects on time, on scope, and to a high standard, we’d like to hear from you. You’ll take ownership of implementation and delivery while providing an excellent customer experience and producing clear documentation and smooth handovers to support.

The work is varied and hands-on, typically spanning Microsoft 365, networking, security, server/virtualisation, and migrations. You’ll collaborate closely with the wider team to improve how we deliver, streamlining processes, sharing ideas, and helping lift our standards.

You’ll also have opportunities to get involved in passion projects, R&D, and internal initiatives that keep our culture energetic, creative, and future-focused.

What you will bring:

• 3+ years’ experience delivering projects in an MSP or IT solutions environment
• Proven ability to run end-to-end implementations (planning, delivery, cutover, documentation, handover)
• Client-first approach - you care about outcomes and the overall customer experience
• Strong communication skills -you can translate technical concepts into clear, practical language
• Comfortable working in a fast-paced environment, juggling priorities while maintaining quality
• Australian residency and a current driver’s licence

Technical capability

• Core networking fundamentals (switching, VLANs, firewall/VPN concepts)
• Server/virtualisation and migration experience (Windows Server, AD, VMware/Hyper-V desirable)
• Solid troubleshooting and root-cause thinking when project issues arise

If you are interested in applying for this role, please send your CV and a Cover Letter to [e-mail]. In your Cover Letter, please explain why you believe you would be an ideal candidate for the position. Successful applicants will be contacted.