Senior Program Manager, Syndicated Research (Hybrid)

Resources Group; Sydney; Hybrid; AUD 108,000 - 132,000; Full time

Benefits offered by this job

Hybrid working

Paid birthday leave

Collaborative team culture

Job summary

Resources Group in Sydney leads on delivering complex syndicated benchmarking programmes that help major brands strengthen retailer relationships. The Senior Program Manager will oversee survey setup, data collection, and final reporting, coordinating with retailers and manufacturers to ensure timely delivery.

You’ll bring experience in category management, trading, buying or trade marketing and strong Excel skills.

Qualifications

• Experience in category management, trading or buying.
• Strong technical and Excel skills with Pivot Tables and VLOOKUP/XLOOKUP.
• Understanding of how retailers and FMCG manufacturers collaborate.
• Experience in delivering syndicated benchmarks or similar programmes.

Responsibilities

• Managing survey setup, testing and programme delivery.
• Maintaining participant databases and respondent lists.
• Coordinating with retailer and manufacturer contacts to ensure right surveys are completed.
• Monitoring response rates and representation across categories and organisations.
• Coordinating qualitative interviews where required.
• Reviewing data and reporting outputs before delivery.
• Supporting client queries and managing portal access.
• Collaborating with global operations teams to ensure seamless programme delivery.
• Identifying opportunities to improve processes through automation and AI.

Skills

Category management

Trading

Buying

Trade Marketing

National Account Management

Supply chain

Commercial analytics

Program management

Excel

Tools

Pivot Tables

VLOOKUP/XLOOKUP

Job description

Resources Group in Sydney leads on delivering complex syndicated benchmarking programmes that help major brands strengthen retailer relationships. The Senior Program Manager will oversee survey setup, data collection, and final reporting, coordinating with retailers and manufacturers to ensure timely delivery.

You’ll bring experience in category management, trading, buying or trade marketing and strong Excel skills.