Senior Product Owner

eHealth NSW; Willoughby; Hybrid; AUD 180,000 - 202,000; Full time

Benefits offered by this job

Hybrid work options

Salary packaging

Wellbeing initiatives

Job summary

eHealth NSW seeks a Senior Product Owner – Billing Applications to drive the strategy, roadmap and delivery of NSW Health’s Billing systems. You will lead product strategy, coordinate with stakeholders, and shape outcomes to maximise business value across NSW Health.

Based in NSW with hybrid work options, you’ll influence cross-functional teams and ensure implementations align with organisational priorities and patient care ambitions.

Qualifications

• Knowledge of Patient and Pathology billing and claiming processes in a complex Australian HealthCare organisation.
• Significant experience with Oracle E-Business Suite and PowerBilling systems.
• Strong project management experience.
• Proven track record leading large-scale products in Agile environments.
• Experience leading multidisciplinary ICT teams delivering customer-focused solutions at scale.

Responsibilities

• Drive the strategic roadmap and direction of the Billing products portfolio, using customer insights to align outcomes with priorities.
• Lead the end-to-end lifecycle management of complex enterprise products in Agile environments.
• Own and prioritise strategic product backlogs to deliver maximum impact.
• Provide leadership and coaching to other Product Owners and teams for high performance.
• Partner with customers, stakeholders and senior leaders to deliver measurable benefits and ROI.

Skills

Project management

Agile product lifecycles

Team leadership

Stakeholder collaboration

Tools

Oracle E-Business Suite

PowerBilling & Revenue Collection

Job description

Senior Product Owner (Health Manager Level 5) Lead the strategy, roadmap and delivery of high-impact digital products that shape the future of healthcare across NSW – while enjoying hybrid flexibility, competitive pay, and real career growth.

• Permanent Full Time
• Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
• Attractive salary from $180,279 up to $201,662 + 12% Super + 17.5% annual leave loading Applications Close: 11:59pm, Wednesday 18th November 2026

Your work matters at eHealth NSW

As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.

Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day.

Learn more about us at eHealth NSW.

Join the Team

As a Senior Product Owner, Billing Applications in our Corporate Applications team, you'll shape the future direction of NSW Health’s critical Patient and Pathology Billing systems.

Leading product strategy, roadmaps and delivery, you'll work closely with stakeholders to ensure solutions provide maximum value, support business objectives and deliver positive outcomes for customers across NSW Health.

In this role, you will:

• Drive the strategic roadmap and direction of the portfolio of Billing products, using customer insights and product management practices to align outcomes with organisational priorities.
• Lead the end-to-end lifecycle management of complex enterprise products, providing expert guidance and governance to ensure successful delivery and business value.
• Own and prioritise strategic product backlogs, ensuring initiatives are refined, aligned to objectives and focused on delivering maximum impact.
• Provide leadership, coaching and direction to other Product Owners and team members, fostering a high-performing, customer-focused culture and driving successful product outcomes.
• Partner with customers, stakeholders and senior leaders to deliver measurable benefits, monitor progress against roadmaps and maximise return on investment.

Internally referred to as Senior Product Owner – Billing Applications

About You

• Knows the Patient and Pathology billing and claiming processes in a complex Australian HealthCare organisation.
• Has significant experience in both Oracle Applications (E-Business Suite) and PowerBilling & Revenue Collection systems.
• Has strong project management experience.
• Brings a strong track record managing large-scale and complex products in Agile environments.
• Demonstrates expertise in leading end-to-end product lifecycles, translating strategic priorities into product roadmaps, backlogs and measurable business outcomes.
• Has proven experience leading multidisciplinary teams within complex ICT environments, building high-performing teams and delivering customer-focused solutions at scale.

What’s in it for You?

At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it.

We provide:

• Hybrid and flexible working options to support balance and productivity
• Salary packaging to maximise your take-home pay
• Wellbeing initiatives like Fitness Passport to support your physical and mental health

Hear about how our team benefits from working at eHealth

Learn More About Us

• Find out how we hire at eHealth NSW
• Check out our diversity and inclusion commitment

Important information

• To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia.
• If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.