Senior Product Manager: Growth & P&L (Hybrid)

TPG Telecom; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible hybrid work

Free mobile plan

Free NBN plan (up to 500 Mbps)

Additional annual leave

Access to Learning Hub

Partner discounts

Job summary

TPG Telecom is seeking a Senior Product Manager for felix in Australia to lead product strategy, growth and performance across digital channels. You will own the P&L, guide pricing, drive acquisition and lifecycle value, and lead a small cross-functional team to deliver innovative digital experiences.

You will collaborate with legal, regulatory, finance and marketing to ensure compliant, customer-centric products and optimize performance across onboarding, eSIM, self-serve and app experiences.

Qualifications

• 8+ years of product management experience in a complex technology-based digital environment (Web & App).
• Demonstrated P&L ownership or full commercial accountability for a consumer product, brand or business line.
• Strong business, commercial and marketing acumen with the ability to drive digital-specific targets.
• Experience defining pricing and promotions across digital and retail channels for acquisition.
• Experience leading and developing a small, multi-disciplinary team.
• Deep understanding of the digital landscape, trends and tools to drive product performance.
• Understanding of UX principles and customer-centered design in digital products.
• Solid data & behavioral analytics skills for informed decision making.
• Passionate about digital, eCommerce and self-service technologies.
• Strong stakeholder management and ability to influence and gain commitment.

Responsibilities

• Own felix P&L and achieve weekly, monthly and annual population, revenue and margin targets.
• Develop and implement commercial strategies to maximise customer acquisition and base value, including pricing and promotions.
• Own retention and upgrade activity with CLM and Marketing on base management and lifecycle value.
• Lead felix budget processes and forecast inputs with Finance and Senior Commercial Manager.
• Define and drive felix product strategy and roadmap aligned to goals and market trends.
• Own the product portfolio and lifecycle beyond core mobile capabilities.
• Guide product development with technology, vendors and marketing to deliver on time and within budget.
• Own end-to-end digital customer experience (onboarding, eSIM, SIM swap, self-serve and app).
• Engage with customers and insights teams to identify opportunities for innovation and differentiation.
• Partner with Legal & regulatory teams to stay aligned with TCP Code, ACMA and internal obligations.

Skills

P&L ownership

Pricing strategy

Growth strategy

Team leadership

Stakeholder management

Digital product management

UX principles

Data analytics

Cross-functional collaboration

Web & App experience

Tools

Optimizely

Mixpanel

GA4

PowerBI

QuickSight

Job description

TPG Telecom is seeking a Senior Product Manager for felix in Australia to lead product strategy, growth and performance across digital channels. You will own the P&L, guide pricing, drive acquisition and lifecycle value, and lead a small cross-functional team to deliver innovative digital experiences.

You will collaborate with legal, regulatory, finance and marketing to ensure compliant, customer-centric products and optimize performance across onboarding, eSIM, self-serve and app experiences.