Senior Product Manager - Discoverability Squad

Zurich Insurance; North Sydney Council; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

5 weeks leave

Hybrid work

Wellbeing payment

WFH setup voucher

Training programs

Job summary

Zurich is seeking a Senior Product Manager for the AI Discoverability Squad to shape how customers find Zurich in an AI-powered world. You’ll lead strategy, roadmap and go-to-market across owned, earned and paid channels, focusing on signals like citations, prompt responses, and share of voice to drive commercial outcomes.

You’ll thrive in ambiguity, build new ways of working, and translate emerging technology into practical, valuable customer outcomes.

Qualifications

• Deep expertise in AI or organic search, digital product, content optimisation, growth, analytics or discoverability.

Responsibilities

• Lead strategy and roadmap for AI Discoverability across owned, earned and paid channels.
• Align multiple stakeholders across local, regional and global teams to deliver measurable outcomes.
• Translate emerging AI tech into practical, commercially valuable actions for Zurich and its customers.

Skills

AI discoverability

Product leadership

Data to action

Customer focus

Ownership

Experimentation

Agentic AI

Influence

Clear judgement

Job description

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Senior Product Manager - Discoverability Squad

137668

A new transformational adventure awaits you…

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune's ‘World's Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry - is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and our customers and the planet.

This exciting adventure will drive positive impact towards our vision to be Australia’s leading digital insurer. So, if you want to be part of a values led global organisation, where real growth and transformation is happening, along with our track record of making a real difference of continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on!

Let’s create a brighter future together, let’s make a difference

It's important to know, what you do matters. At Zurich, we don't just cover, we care.

Ready to shape how customers discover Zurich in an AI-powered world? As Senior Product Manager of the AI Discoverability Squad, you’ll lead Zurich’s strategy to strengthen our visibility across emerging AI platforms and turn an evolving capability into a genuine competitive advantage.

Bringing together specialist expertise from across the business, you’ll set the direction, build the roadmap and deliver a go-to-market strategy spanning owned, earned and paid channels.

You’ll focus on the signals that matter—from citations and brand mentions to prompt responses and share of voice—using insight and experimentation to connect discoverability with meaningful customer and commercial outcomes.

With the support of the Head of Brand and Marketing, you’ll lead the strategy, test new ideas and continually refine our approach to keep Zurich at the forefront of this rapidly changing space.

As this is a new and evolving capability, you’ll thrive in ambiguity, create new ways of working and translate emerging technology into practical, commercially valuable outcomes for Zurich, our customers and partners.

Important to your success - Unlock your potential

You’ll bring deep expertise in AI or organic search, digital product, content optimisation, growth, analytics or discoverability. Digital-native capability matters more than financial services experience.

• AI discoverability: You know what drives visibility, authority and standout responses across AI and search.
• Product leadership: You turn emerging opportunities into bold strategies, focused roadmaps and clear priorities.
• Data to action: You spot the signal, shape the story and drive measurable outcomes.
• Customer focus: You turn customer and market trends into smarter strategy and innovation.
• Ownership: You move quickly, take smart risks and make things happen.
• Experimentation: You test, learn and keep raising the bar.
• Agentic AI: You design smarter workflows and know where human judgement matters most.
• Influence: You bring diverse stakeholders with you across local, regional and global teams.
• Clear judgement: You simplify complexity, navigate governance and stay commercially focused.

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• 5 weeks leave per year for permanent staff through our Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing), plus access to Family Care (parental leave)
• Hybrid working arrangement - office 3 days and WFH 2 days p/w standard for FT employees
• Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus an AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal
• Grow, and thrive in your career (we support and encourage it) with award winning training programs. As our strength is our people and we value your individuality
• Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role
• Global mobility opportunities across more than 200 countries worldwide
• Volunteer and work in our state-of-the‑at Green Star rated offices (when you are in the office) and dress for your day
• We plant a tree for every new employee
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive workplace; Gold AWEI employer, Pride in diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, have work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.