Senior Product Manager, Delivery

Westpac; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Banking product discounts

Flexible work arrangements

Learning and development

Community volunteering

Job summary

Westpac in Sydney is seeking a Senior Product Manager to translate strategy and investment priorities into delivery roadmaps that create value for customers and the business. You''ll lead end-to-end delivery, develop business cases, prioritise initiatives, and use customer insights and performance data to guide decisions in a highly regulated banking environment.

Working with cross-functional teams across Product, Pricing, Design, Technology, Operations, Risk and Marketing, you''ll navigate

Qualifications

• Proven experience in Product Management, Product Delivery or Change Delivery
• Experience developing delivery roadmaps and business cases
• Ability to balance customer, risk and business objectives
• Experience using customer insights and performance data
• Experience working in agile delivery environments
• Strong stakeholder management and influencing skills
• Excellent communication and ability to influence without authority
• Analytical and problem-solving capabilities
• Experience managing risks and dependencies
• Banking or financial services experience is highly regarded
• Card product delivery experience would be advantageous

Responsibilities

• Lead end-to-end delivery of product initiatives
• Develop business cases and prioritisation frameworks
• Translate strategy into actionable roadmaps
• Use insights and performance data to inform decisions
• Collaborate across Product, Pricing, Design, Tech, Operations, Risk and Marketing
• Navigate complex change in a highly regulated environment

Skills

Delivery leadership

Roadmap development

Business cases

Stakeholder management

Agile delivery

Customer insights

Analytics

Communication skills

Problem solving

Risk management

Decision making

Job description

• Drive strategic product change and delivery across Everyday Banking
• Shape customer-led propositions, product enhancements and enterprise-wide delivery outcomes

What's the role?

As a Senior Product Manager, you'll play a key role in translating product strategy and investment priorities into actionable delivery roadmaps that create meaningful value for customers and the business. Working closely with Product Owners, you'll help shape, prioritise and deliver initiatives that improve customer experiences, drive commercial outcomes and support long-term product growth.

You'll lead the end-to-end delivery of product initiatives, from business case development and prioritisation through to implementation, launch and benefit realisation. Leveraging customer insights, analytics and performance data, you'll help ensure investment decisions are focused on the opportunities that deliver the greatest customer and commercial impact.

Working across Product, Pricing, Design, Technology, Operations, Risk and Marketing teams, you'll navigate complex change environments, manage competing priorities and drive successful outcomes in a highly regulated environment.

What do I need?

We're looking for a commercially minded product professional with a strong track record of leading complex delivery initiatives and influencing outcomes across diverse stakeholder groups.

• Proven experience in Product Management, Product Delivery or Change Delivery roles
• Strong experience developing delivery roadmaps, business cases and prioritisation frameworks
• Demonstrated ability to deliver strategic initiatives on time, within budget and to agreed outcomes
• Strong commercial acumen with experience balancing customer, risk and business objectives
• Ability to use customer insights, analytics and performance data to inform decision-making
• Experience working within agile delivery environments
• Strong stakeholder management and influencing skills across business and technology teams
• Excellent communication skills with the ability to challenge and influence without direct authority
• Strong analytical and problem-solving capability
• Experience managing risks, dependencies, trade-offs and competing priorities
• Proven ability to simplify complex problems and translate them into actionable solutions
• Experience working in a regulated industry such as banking or financial services is highly regarded
• Card product delivery experience would be advantageous

We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

Create Your Future Today

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the 'Diversity, Sustainability and Flexibility' section.