Senior Product Manager: Customer Growth & Value Realisation

Westpac Bank; Sydney; On-site; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Mortgage discount

Culture, Lifestyle and Wellbeing leave

Learning and development opportunities

Community volunteering initiatives

Job summary

Westpac Bank in Sydney is seeking a Senior Product Manager – Customer Growth and Value Realisation to shape portfolio strategy across onboarding, activation and embedment. You will work with cross-functional teams to identify growth opportunities and translate insights into measurable outcomes.

Join a team focused on turning customer and commercial insights into prioritised investments, defining success, and tracking value realisation across performance, risk and strategy.

Qualifications

• Significant Product Management experience with focus on growth and portfolio management.
• Strategic thinking to develop roadmaps and translate objectives into priorities.
• Commercial and customer capability to identify growth opportunities from insights.
• Experience creating business cases and investment proposals for funding decisions.
• Strong analytical skills to measure performance and value realization.
• Experience defining success measures and tracking outcomes across multiple domains.
• Strong stakeholder management to align across senior leaders and delivery teams.
• Excellent communication to simplify complexity and present actionable recommendations.
• Curiosity and forward-thinking mindset to identify emerging opportunities and focus areas.

Responsibilities

• Develop strategic roadmaps and business cases for onboarding, activation and embedment.
• Influence portfolio strategy and investment priorities across product groups.
• Translate insights into clear priorities and measurable outcomes.
• Track performance and value realization to ensure investments deliver expected value.
• Collaborate with Product, Digital, Technology, Operations, Risk, Data, Finance and Strategy teams.

Skills

Product Management

Roadmaps

Stakeholder management

Data analysis

Strategic thinking

Business cases

Growth opportunities

Communication

Job description

Westpac Bank in Sydney is seeking a Senior Product Manager – Customer Growth and Value Realisation to shape portfolio strategy across onboarding, activation and embedment. You will work with cross-functional teams to identify growth opportunities and translate insights into measurable outcomes.

Join a team focused on turning customer and commercial insights into prioritised investments, defining success, and tracking value realisation across performance, risk and strategy.