Senior Product Manager: Customer Growth & Value Realisation

St George Bank; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Mortgage rate discounts

Culture, Lifestyle and Wellbeing leave

Tailored learning and development

Volunteer opportunities

Job summary

Westpac in Sydney is seeking a Senior Product Manager – Customer Growth and Value Realisation to shape portfolio strategy across onboarding, activation and embedment, turning insights into priorities and measurable outcomes.

You will drive business cases and work with Product, Digital, Technology, Operations, Risk, Data, Finance and Strategy to prove how investments deliver customer and commercial value.

Qualifications

• Significant Product Management experience, with a strong understanding of customer growth and portfolio management.
• Strong strategic thinking with experience developing roadmaps and turning objectives into priorities.
• Strong commercial and customer capability to use insights to identify growth opportunities.
• Experience developing business cases, investment proposals and evidence-based recommendations.
• Strong analytical skills using data to measure performance and value.
• Experience defining success measures and tracking outcomes through value realisation.
• Strong stakeholder management and influencing skills across senior stakeholders.
• Strong communication skills to simplify complexity for executives and delivery teams.
• Curious and forward-thinking mindset to spot emerging opportunities.

Responsibilities

• Develop strategic roadmaps and business cases linking insights to priorities.
• Translate strategy into clear outcomes for delivery teams.
• Collaborate across Product, Digital, Technology, Operations, Risk, Data, Finance and Strategy.

Skills

Product management

Strategy & roadmaps

Analytics

Stakeholder management

Business cases

Customer growth

Performance insights

Communication

Curiosity & forward thinking

Job description

Westpac in Sydney is seeking a Senior Product Manager – Customer Growth and Value Realisation to shape portfolio strategy across onboarding, activation and embedment, turning insights into priorities and measurable outcomes.

You will drive business cases and work with Product, Digital, Technology, Operations, Risk, Data, Finance and Strategy to prove how investments deliver customer and commercial value.