Senior Product Manager @ Australian Payments Plus

Hatch; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Australian Payments Plus is seeking a Senior Product Manager for Merchants and Online products within the AP+ Retail Payments team. You will own end-to-end product lifecycle, shaping propositions, roadmaps and delivery to meet customer needs and strategic objectives across online payments channels.

You will combine market insight, user feedback and performance data with strong stakeholder leadership to guide decisions and evolve products within Australia's payments ecosystem.

Qualifications

• 5+ years of product management experience with a focus on card payments and e-commerce.
• Experience developing and commercialising eCommerce payment products/services with acquirers, payment service providers and merchants.
• Strong customer and stakeholder management, with proven ability to influence across the value chain.
• Knowledge of payments products, technology, and the financial industry.

Responsibilities

• Formulate product strategy for merchants and online products.
• Lead product lifecycle from inception to retirement.
• Gather and communicate customer, market, stakeholder and product insights.
• Develop business cases and inform investment decisions.
• Define product roadmap and detail requirements and priorities.
• Collaborate on go-to-market strategy with Scheme and Commercial Teams.
• You’ll likely be a strong fit if you have 5+ years of relevant experience.

Skills

Product management

Stakeholder management

Payments knowledge

Market research

E-commerce product development

Education

Relevant tertiary qualifications

Job description

Senior Product Manager @ Australian Payments Plus

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

Life @ AP+

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Purpose

As a Senior Product Manager for Merchants and Online products within our AP+ Retail Payments team, you’ll take end-to-end accountability for retail products in online payment channels across their full lifecycle, shaping propositions, roadmaps and delivery to meet customer needs and strategic objectives. You’ll combine market insight, user feedback and performance data with strong stakeholder leadership to guide decisions, deliver change and continually evolve products within Australia’s payments ecosystem.

Key Responsibilities The Role Owns

• Formulate a clear product definition and strategy for eftpos card-not-present products including identifying opportunities to strengthen eftpos’ relevance, customer value and sustainable competitive advantage in online payments.
• Lead product through the full product lifecycle from inception and proposition development through launch, growth, optimisation and retirement.
• Gather and communicate customer, market, stakeholder and product performance insights on trends, needs and risks to shape product propositions, positioning, priorities and development.
• Develop business cases and inform investment decisions through opportunity sizing, feasibility assessment, financial modelling, risk analysis and strategic alignment.
• Define product roadmap and work with product owner(s) to detail product requirements and priorities based on business objectives and customer value.
• Collaborate with Scheme and Commercial Teams to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.
• You’ll likely be a strong fit for this role if:
• You have 5+ years of product management experience with a focus on card payments and e-commerce.
• You’ve shaped product propositions and roadmaps using market research, user insight, feedback and product performance data.
• You have proven experience developing and commercialising eCommerce payment products or services, ideally involving acquirers, payment service providers and merchants, with a strong understanding of how these participants interact across the online payments value chain
• You bring strong customer and stakeholder management, with proven ability to influence and communicate with stakeholders across the value chain as well as commercial, marketing and delivery teams. You’re confident developing business cases, translating strategy into clear product outcomes and influencing senior stakeholders through evidence-based advice.
• You bring strong knowledge of payments products, technology, and the financial industry, supported by relevant tertiary qualifications or equivalent industry experience.

What Happens Next

At AP+, we believe in the power of passion, pride and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re a senior product leader who thrives on complex problems, meaningful stakeholder influence and shaping products that sit at the heart of Australia’s payments ecosystem, we’d love to hear from you.

We want to remove all barriers to inclusion, so if you need advice or support with your application, we’re here to help. Please reach out to ***email_hidden***. We also encourage you to let us know your pronouns at any point during the recruitment process.

Key Responsibilities

• Formulating product strategy
• Leading product lifecycle
• Gathering insights

Key Strengths

• Product management experience
• Stakeholder management
• Payments knowledge
• Market research
• Business case development
• E-commerce product development

Why Australian Payments Plus is partnering with Hatch on this role.

Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Australian Payments Plus not with Hatch.

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