Senior Product Manager

Hatch; Sydney; On-site; AUD 140,000 - 180,000; Full time

Job summary

Australian Payments Plus is seeking a Senior Product Manager based in Sydney to own retail online payment products across their lifecycle. You will shape propositions, roadmaps and delivery to meet customer needs and strategic objectives, leveraging market insight, user feedback and performance data with strong stakeholder leadership.

The role focuses on retail payments across online channels, with accountability for product strategy, go-to-market coordination and ongoing optimisation.

Qualifications

• 5+ years of product management experience with a focus on card payments and e-commerce.
• Experience shaping product propositions and roadmaps using market research, user insight and performance data.
• Strong customer and stakeholder management with ability to influence across the value chain.

Responsibilities

• Formulate a clear product definition and strategy for eftpos card-not-present products and online payments.
• Lead product through the full lifecycle from inception to launch, growth, optimisation and retirement.
• Gather and communicate customer, market, stakeholder and product performance insights to shape propositions and priorities.

Skills

Product management

Job description

This is a Senior Product Manager role with Australian Payments Plus based in Sydney, NSW, AU

== Australian Payments Plus ==

Role Seniority - senior

More about the Senior Product Manager role at Australian Payments Plus

Senior Product Manager

Life @ AP+

We are one connected team in pursuit of one inspiring purpose - to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You'll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We're driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We're ready to help you do it.

The Purpose

As a Senior Product Manager for Merchants and Online products within our AP+ Retail Payments team, you'll take end-to-end accountability for retail products in online payment channels across their full lifecycle, shaping propositions, roadmaps and delivery to meet customer needs and strategic objectives. You'll combine market insight, user feedback and performance data with strong stakeholder leadership to guide decisions, deliver change and continually evolve products within Australia's payments ecosystem.

Key Responsibilities The Role Owns

• Formulate a clear product definition and strategy for eftpos card-not-present products including identifying opportunities to strengthen eftpos' relevance, customer value and sustainable competitive advantage in online payments.
• Lead product through the full product lifecycle from inception and proposition development through launch, growth, optimisation and retirement.
• Gather and communicate customer, market, stakeholder and product performance insights on trends, needs and risks to shape product propositions, positioning, priorities and development.
• Develop business cases and inform investment decisions through opportunity sizing, feasibility assessment, financial modelling, risk analysis and strategic alignment.
• Define product roadmap and work with product owner(s) to detail product requirements and priorities based on business objectives and customer value.
• Collaborate with Scheme and Commercial Teams to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.
• You’ll likely be a strong fit for this role if:
• You have 5+ years of product management experience with a focus on card payments and e-commerce.
• You have shaped product propositions and roadmaps using market research, user insight, feedback and product performance data.
• You have proven experience developing and commercialising eCommerce payment products or services, ideally involving acquirers, payment service providers and merchants, with a strong understanding of how these participants interact across the online payments value chain
• You bring strong customer and stakeholder management, with proven ability to influence and communicate with stakeholders across the value chain as well as commercial, marketing and delivery teams. You're confident developing business cases, translating strategy into clear product outcomes and influencing senior stakeholders through evidence-based advice.
• You bring strong knowledge of payments products, technology, and the financial industry, supported by relevant tertiary qualifications or equivalent industry experience.

AP+ are not partnering with Recruitment agencies for this role.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Australian Payments Plus team will be there to support your growth.

Key Responsibilities

• Formulating product strategy
• Leading product lifecycle
• Gathering insights

Key Strengths

• Product management experience
• Stakeholder management
• Payments knowledge
• Market research
• Business case development
• E-commerce product development

Why Australian Payments Plus is partnering with Hatch on this role.

Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Australian Payments Plus not with Hatch.

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .