Senior Product Manager

Westpac; Sydney; Hybrid; AUD 140,000 - 180,000; Full time

Job summary

Westpac in Sydney is seeking a Senior Product Manager to shape the strategy, roadmap and evolution of our Business Credit Cards portfolio. You will lead initiatives with customer insights, market trends and performance data to deliver measurable improvements while collaborating with risk, technology, operations and delivery teams.

This is a 12-month fixed-term, full-time hybrid role based in Sydney / Warrane, Gadigal Country, with two days per week onsite.

Qualifications

• Experience across product management, product strategy or product development in a regulated environment.
• Ability to use customer, performance and market insights to guide decisions and prioritisation.
• Experience delivering initiatives that improve customer outcomes, products or processes.
• Strong stakeholder engagement and collaboration skills across diverse teams.
• Strong problem-solving capability with a customer focused mindset.

Responsibilities

• Lead the strategy, roadmap and evolution of the Business Credit Cards portfolio.
• Collaborate with risk, technology, operations and delivery teams to create great customer experiences while ensuring regulatory compliance.
• Identify opportunities using customer insights, market trends and performance data to deliver improvements that matter.

Skills

Product management

Strategy development

Regulated environment

Stakeholder engagement

Customer insights

Job description

EXTERNAL JOB AD

Create your best future and join Westpac as a Senior Product Manager

What's the role?

Looking for an opportunity to shape the future of business banking products? As Senior Product Manager, you'll help lead the strategy, roadmap and evolution of our Business Credit Cards portfolio.

Working as part of the BTB Business Credit Cards team, you'll bring together customer insights, market trends and performance data to identify opportunities and deliver improvements that matter. You'll collaborate with colleagues across risk, technology, operations and delivery teams to create great customer experiences while ensuring products continue to meet regulatory requirements.

This is a 12-month fixed term contract, full-time hybrid role based in Sydney / Warrane, Gadigal Country, with two days per week onsite.

What do I need?

• Experience across product management, product strategy or product development in a regulated environment
• Ability to use customer, performance and market insights to guide decisions and prioritisation
• Experience delivering initiatives that improve customer outcomes, products or processes
• Strong stakeholder engagement and collaboration skills across diverse teams
• Strong problem-solving capability with a customer focused mindset

Why join us?

We're obsessed with becoming our customers #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

We're all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the 'Diversity, sustainability and flexibility' section.