Senior Procurement Officer

NSW Department of Customer Service; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

NSW Department of Customer Service is seeking a Senior Procurement Officer for a hybrid role based at the McKell Building in Haymarket, Sydney. The position delivers high value procurement outcomes to support critical telecommunications services across NSW and sits within the NSW Telco Authority's SCPM team.

The role requires governance, compliance, and continuous improvement expertise, with end-to-end sourcing, contract and vendor management in a government setting.

Qualifications

• Experience implementing procurement policies, procedures and control frameworks.
• End-to-end procurement and contract management experience in government or regulated environments.

Responsibilities

• Provide expert procurement governance, compliance, assurance, and risk management advice to ensure procurement activities comply with legislative, policy, and agency's requirements.
• Provide strategic procurement advice and support to SCPM sourcing team and stakeholders on end to end sourcing, contract management, and vendor management activities.
• Monitor and enhance procurement governance, compliance, and control frameworks, driving continuous improvement and capability development initiatives.
• Support procurement leadership in the development, implementation, and ongoing improvement of procurement governance frameworks, policies, processes, procedures, and associated guidance materials.
• Identify, assess, and mitigate procurement and commercial risks while ensuring compliance with probity, governance, audit, and assurance requirements.
• Develop and implement category strategies that deliver value for money outcomes, manage risk, and support agency's objectives.
• Prepare high quality procurement documentation, briefings, reports, and recommendations to support sound decision making and governance outcomes.

Job description

Senior Procurement Officer

Grade: 9/10
Salary range: $133,348-146,945 + superannuation and leave loading
Duration: temporary full-time role for up to 12 months
Location: Hybrid / McKell Building (main office), Haymarket - Sydney

Deliver high value procurement outcomes that support critical telecommunications services across NSW.

We are seeking a Senior Procurement Officer to support procurement governance, compliance, and continuous improvement initiatives. The successful candidate will possess demonstrated experience implementing procurement policies, procedures and control frameworks within a government or highly regulated environment, together with proven ability to deliver end to end procurement and contract management activities and work collaboratively with stakeholders to achieve compliant, value for money outcomes.

About the team

This role sits within the Strategic Commercial and Procurement Management (SCPM) team in the NSW Telco Authority (NSWTA).

The SCPM team acts as the front door for commercial work across Telco functions and projects, providing expert support for all procurement and contract management activities that underpin day to day operations. The team works closely with internal stakeholders, Department of Customer Service procurement partners, and governance teams to ensure procurement activities are strategically aligned, compliant, and deliver strong commercial outcomes.

Your responsibilities will include

• Provide expert procurement governance, compliance, assurance, and risk management advice to ensure procurement activities comply with legislative, policy, and agency's requirements.
• Provide strategic procurement advice and support to SCPM sourcing team and stakeholders on end to end sourcing, contract management, and vendor management activities.
• Monitor and enhance procurement governance, compliance, and control frameworks, driving continuous improvement and capability development initiatives.
• Support procurement leadership in the development, implementation, and ongoing improvement of procurement governance frameworks, policies, processes, procedures, and associated guidance materials.
• Identify, assess, and mitigate procurement and commercial risks while ensuring compliance with probity, governance, audit, and assurance requirements.
• Develop and implement category strategies that deliver value for money outcomes, manage risk, and support agency's objectives.
• Prepare high quality procurement documentation, briefings, reports, and recommendations to support sound decision making and governance outcomes.

To be successful in this role you will

• Hold Essential Security Clearance: You will be able to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
• Be an experienced and resilient procurement professional with demonstrated end to end procurement experience in a public sector or highly regulated environment
• Possess strong knowledge of public sector procurement legislation, procurement policies, governance frameworks and compliance requirements.
• Demonstrate sound commercial acumen, including tendering, contract negotiation and contract management expertise
• Deliver value for money outcomes while effectively managing risk and competing priorities
• Demonstrate proven capability to develop and implement category strategies that deliver value-for-money outcomes and support agency's objectives.
• Exhibit excellent stakeholder engagement and negotiation skills, with the ability to influence at senior levels
• Act with integrity and uphold ethical procurement and probity standards

Nice to have

• Hold relevant tertiary qualifications and/or professional procurement certification (e.g. "CIPS").
• Demonstrate experience supporting the transition to a procurement-accredited environment, including the development, implementation and continuous improvement of procurement policies, procedures, governance frameworks, controls, systems and capability uplift initiatives.

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority