Senior Practice Manager Support (Part-Time)

Bupa Australia; Sydney; On-site; AUD 42,000 - 56,000; Part time

Benefits offered by this job

Health insurance discounts

Gym and spa discounts

Partnerships discounts

Job summary

Bupa Australia in Darlinghurst is seeking an experienced front desk/practice coordinator to support the Practice Manager across two clinics. You will oversee rostering, recruitment support, and team performance while maintaining patient flow and service standards.

This part-time contract runs Mondays, Wednesdays and Fridays through August 2027. You’ll lead the team in the Practice Manager’s absence, drive continuous improvement and ensure excellent patient experiences in a busy private clinic

Qualifications

• 3+ years’ experience at a senior front desk level and/or practice management, ideally with Best Practice software.
• Strong communicator and active listener who can build rapport quickly.
• Tech-savvy and adaptable, with the ability to pick up new systems with ease.
• Natural problem-solver who takes initiative and gets things done.
• Able to multitask and work accurately at pace in a busy clinical environment.
• Confident working independently and managing the practice in the Practice Manager's absence.

Responsibilities

• Work at our Darlinghurst practice with some requirements to support at Pitt St if required.
• Support the Practice Manager with recruitment, rostering, team performance reviews, and financial oversight.
• Coach and develop your team to achieve KPI targets and practice goals.
• Contribute to continuous improvement initiatives that enhance the patient experience.
• Assist in facilitating regular team meetings and maintaining effective communication across the practice.
• Manage front desk operations, handling patient interactions and phone calls efficiently in a fast-paced environment.
• Step up as Acting Practice Manager in their absence, taking full ownership of rostering, staff performance, financial monitoring, timesheet approvals, and order processing.

Skills

Front desk

Leadership

Communication

Tech-savvy

Multitasking

Problem solving

Tools

Best Practice software

Job description

Bupa Australia in Darlinghurst is seeking an experienced front desk/practice coordinator to support the Practice Manager across two clinics. You will oversee rostering, recruitment support, and team performance while maintaining patient flow and service standards.

This part-time contract runs Mondays, Wednesdays and Fridays through August 2027. You’ll lead the team in the Practice Manager’s absence, drive continuous improvement and ensure excellent patient experiences in a busy private clinic