Senior Platform Owner, Ambulance Infrastructure (Hybrid)

eHealth NSW; Willoughby; Hybrid; AUD 180,000 - 202,000; Full time

Benefits offered by this job

Hybrid working options

Alloc. day off per month

Salary packaging

Job summary

eHealth NSW is seeking a Senior Platform Owner, Ambulance Infrastructure, to lead the architectural and operational work that keeps NSW Ambulance services connected. You will shape the vision, roadmaps and priorities across a complex technology landscape, aligning engineering, operations and customer needs.

You will own the operational roadmap, manage a dedicated team, and serve as the senior point of engagement with NSW Ambulance, translating feedback into strategy and investment decisions

Qualifications

• Significant experience leading complex network infrastructure or digital services in a large enterprise.
• Ability to develop and execute technology or platform roadmaps.
• Strong customer and stakeholder leadership, collaboration and decision making.
• Experience with governance, risk management, major incident leadership and service management.
• Experience leading multidisciplinary, high-performing technical teams.

Responsibilities

• Own the operational roadmap and priorities for NSW Ambulance infrastructure, ensuring investment aligns with customer needs and platform governance.
• Lead a newly established, dedicated team managing a complex environment spanning network and compute capabilities.
• Be the senior point of engagement for NSW Ambulance, building strong relationships and clear priorities, service expectations and escalation pathways.
• Translate priorities and feedback into platform strategy, service improvements and investment priorities.
• Manage vendor and service-provider relationships to deliver value and outcomes.
• Oversee the operations of an enterprise-scale network environment with focus on resilience and continuity.

Skills

Network infra leadership

Platform roadmaps

Stakeholder leadership

Vendor management

Governance & risk

Team leadership

Job description

eHealth NSW is seeking a Senior Platform Owner, Ambulance Infrastructure, to lead the architectural and operational work that keeps NSW Ambulance services connected. You will shape the vision, roadmaps and priorities across a complex technology landscape, aligning engineering, operations and customer needs.

You will own the operational roadmap, manage a dedicated team, and serve as the senior point of engagement with NSW Ambulance, translating feedback into strategy and investment decisions