Ambulance Infrastructure Platform Lead (Hybrid)

NSW Health; Willoughby; Hybrid; AUD 180,000 - 202,000; Full time

Benefits offered by this job

Hybrid and flexible working options

Allocated day off per month in additon

Salary packaging to maximise take-home

Job summary

eHealth NSW invites applications for a Senior Platform Owner, NSW Ambulance Infrastructure. You will shape the vision and roadmap for mission-critical infrastructure, uniting engineering, operations and customer priorities across a large, complex technology environment.

You will lead a dedicated team delivering resilient network and compute platform services for NSW Ambulance, driving service improvements and engaging senior stakeholders to prioritise investments and governance.

Qualifications

• Significant experience leading complex network infrastructure, technology platforms or digital services in a large enterprise environment.
• Operational experience in the administration of foundational IT infrastructure.
• Demonstrated ability to develop and execute technology or platform roadmaps.
• Strong customer and stakeholder leadership, ability to influence and drive priorities and outcomes.
• Experience leading multidisciplinary, high-performing technical teams and governance.
• Experience with governance, risk management, major incident leadership and service management.

Responsibilities

• Own the operational roadmap and priorities for NSW Ambulance infrastructure, ensuring technology investment and delivery remain aligned to customer needs, priorities and platform governance.
• Lead a newly established, dedicated team responsible for managing a complex environment spanning network and compute capabilities supporting emergency services.
• Be the senior point of engagement for NSW Ambulance, building strong relationships and creating clear priorities, service expectations and escalation pathways.
• Translate operational priorities, customer feedback and platform performance metrics into platform strategy, service improvements and investment priorities.
• Manage vendor and service-provider relationships where required, ensuring services deliver appropriate business value and support platform outcomes.
• Oversee the critical operations of an enterprise-scale network environment supporting NSW Ambulance, with a focus on service resilience, performance and continuity.

Job description

eHealth NSW invites applications for a Senior Platform Owner, NSW Ambulance Infrastructure. You will shape the vision and roadmap for mission-critical infrastructure, uniting engineering, operations and customer priorities across a large, complex technology environment.

You will lead a dedicated team delivering resilient network and compute platform services for NSW Ambulance, driving service improvements and engaging senior stakeholders to prioritise investments and governance.