Senior Platform Configuration Lead – Hybrid (NSW)

Department Of Climate Change, Energy, The Environment And Water; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) in Sydney is seeking a Senior Platform Configuration Administrator to secure, stabilise and support our growing digital ecosystem. You will work across content management systems, CRM platforms and automated workflows to ensure reliable operation.

You will lead Level 2/3 support, manage deployments, oversee environments and drive best-practice standards across projects and vendors, enabling scalable, secure services for

Qualifications

• Deep experience supporting websites and content management systems through their lifecycle.
• Ability to configure and troubleshoot applications, manage upgrades and integrations.
• Experience coordinating with vendors and communicating with technical and business stakeholders.
• Focus on cyber-security and accessibility awareness to improve reliability and user experience.

Responsibilities

• Lead Level 2 and 3 support for a diverse portfolio of websites and packaged applications.
• Manage application lifecycle activities, including configuration, upgrades, patching, integrations and vendor-supported releases.
• Oversee website and content management platforms, packaged application environments and production go-live transitions.
• Resolve complex website and application issues and minimise service disruptions.
• Shape and enforce technical standards, guidelines and best practices.
• Build strong relationships with stakeholders across the Department, liaising with internal teams and external vendors.
• Provide expert advice that strengthens architecture, scalability and performance.

Skills

Website support

Application support

Digital service support

Cyber-security awareness

Tools

Content management systems

CRM platforms

Automation/workflows

Job description

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) in Sydney is seeking a Senior Platform Configuration Administrator to secure, stabilise and support our growing digital ecosystem. You will work across content management systems, CRM platforms and automated workflows to ensure reliable operation.

You will lead Level 2/3 support, manage deployments, oversee environments and drive best-practice standards across projects and vendors, enabling scalable, secure services for