Senior People Advisor - ER & Complex Case Lead (Part-Time)

Wesfarmers Health; Melbourne; In loco; AUD 60.000 - 90.000; Part-time

Vantaggi offerti da questo lavoro

Team member discounts

Professional development

Employee Assistance Program

Descrizione del lavoro

Wesfarmers Health in Melbourne is seeking a Senior People Advisor to join the People Operations & Advisory team on a 16-month part-time basis (ideally 3 days per week). You will provide specialist employee relations support and guide fair, consistent outcomes across the business.

You will partner with leaders and team members, handle complex investigations, coach leaders, and help build self-service processes while strengthening employment experience across Wesfarmers Health.

Competenze

• Experience in an advisory role in a medium to large organisation with diverse people matters.
• Proven track record in workplace investigations / grievances.
• Customer focused with the ability to work with stakeholders at all levels.
• Proven coaching track record solving complex people problems using ER knowledge.
• Expert knowledge of modern awards, employment legislation and National Employment Standards.
• High attention to detail with excellent time management.
• Strong stakeholder management across a range of stakeholders.
• Tertiary qualifications in Human Resources or related discipline.
• Accreditation in coaching/dispute resolution.

Mansioni

• Lead complex case management and provide specialist ER advice.
• Support leaders to navigate people issues and build capability.
• Contribute to development and continuous improvement of ER processes and tools.
• Provide data insights and reporting in partnership with stakeholders.

Conoscenze

Advisory experience

Workplace investigations

Coaching leaders

Stakeholder management

Employee relations

ER knowledge

Time management

Attention to detail

Communication skills

People-centric approach

Formazione

Human Resources degree

Descrizione del lavoro

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline, Australian Pharmaceutical Industries, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we're proud to have SISU Health and InstantScripts—and most recently, we've launched our newest retail beauty stores, atomica.

At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline, Australian Pharmaceutical Industries, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we're proud to have SISU Health and InstantScripts—and most recently, we've launched our newest retail beauty stores, atomica.

About us:

What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.

Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.

What you'll do:

We're looking for a people-centric, solutions-focused Senior People Advisor to join our People Operations & Advisory team.

Please note this is a 16-month part-time role, ideally 3 days per week.

In this role, you'll be a key advisor to leaders and team members across Wesfarmers Health, providing specialist employee relations support and guiding fair, consistent, and high-quality people outcomes. You'll act as an escalation point for our offshore team and lead complex case management, all while strengthening our leaders' capability and enhancing the employment experience across our group.

Key responsibilities include:

• Leading complex case management across investigations, grievances, performance matters and nonwork related injury cases
• Providing specialist ER advice and foundational interpretation of industrial instruments
• Coaching and guiding leaders across the business to navigate people issues confidently
• Supporting the development and continuous improvement of processes, tools and resources to enable self-service and build capability
• Contributing to people reporting, insights and analytics in partnership with key stakeholders

What you'll bring:

• Solid experience in an advisory role in a medium to larger organisation or P&C Business Partner role who has managed a diverse range of people matters
• Proven track record on managing workplace investigations / Grievances
• Customer focused with an ability to work with a range of people at all levels
• Proven track record in coaching leaders and seeking resolution of complex people problems using ER knowledge
• Expert knowledge of modern awards, employment legislation and National Employment Standards
• High attention to detail and with excellent time management skills
• Exceptional stakeholder management skills dealing with a variety of stakeholders from employees to senior managers
• Tertiary qualifications in Human Resources or related discipline
• Accreditation in coaching/dispute resolution

Why us?

• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica, Instantscripts and Clear Skincare Clinics
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
• Beautiful outdoor terrace for work and recreation
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym
• Dedicated end of trip facilities (cycle racks, showers, lockers)

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.

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