Payroll Officer — Full-Time Cbd Role | Salary Packaging

Cpl - Choice, Passion, Life; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Job summary

Cpl - Choice, Passion, Life is seeking a Payroll Specialist – Time & Labour Management to support daily payroll and workforce time management activities. The role ensures accuracy, compliance and a high-quality employee experience across Australia and New Zealand.

You will be the point of contact for payroll/time-related inquiries, assist with system testing and enhancements, and help drive process improvements within a collaborative team.

Qualifications

• Experience in payroll operations across Australia and New Zealand.
• Knowledge of workforce time management processes and controls.
• Ability to develop process documents and training materials.

Responsibilities

• Investigate and resolve payroll enquiries focusing on time and attendance, leave, scheduling and roster maintenance.
• Provide guidance on payroll and workforce time management processes.
• Develop and maintain process documentation, user guides and training materials.
• Perform payroll validation and control activities to ensure data accuracy and compliance.
• Support testing, upgrades and UAT for workforce management systems.
• Prepare payroll and workforce reports and support audits and governance activities.

Skills

Payroll expertise

Time & attendance

Stakeholder communication

System testing

Governance & compliance

Job description

Payroll Specialist - Time & Labour Management

Are you an experienced payroll professional with strong expertise in workforce time and attendance management? This is an exciting opportunity to join a high-performing Payroll Operations team during a period of transformation and continuous improvement.
Working within a complex payroll environment across Australia and New Zealand, you'll play a key role in supporting payroll integrity, workforce management processes, system enhancements, and operational excellence. This newly created position offers the opportunity to make a genuine impact, shape future processes, and work alongside a collaborative and supportive team.
What's on Offer:

• 12-month fixed-term contract
• Locations: Brisbane, Sydney or Melbourne
• Join a business committed to continuous improvement and operational excellence
• Exposure to payroll operations across Australia and New Zealand
• Opportunity to contribute to ongoing payroll and workforce management transformation initiatives
• Collaborative, supportive and customer-focused team environment

About the Role:
As a PayrollTime & Labour ManagementSpecialist, you will be responsible for supporting the daily operation of payroll and workforce time management activities, ensuring accuracy, compliance and an exceptional employee experience.
You will act as a key point of contact for payroll and time-related enquiries, support system testing and enhancements, contribute to governance and compliance activities, and help drive process improvements across the function.
Key Responsibilities:

• Investigate and resolve payroll enquiries with a focus on time and attendance, leave management, scheduling, roster maintenance and workforce records
• Provide advice and support on payroll and workforce time management processes
• Develop and maintain process documentation, user guides and training materials
• Perform payroll validation and control activities to ensure accuracy, compliance and data integrity
• Support troubleshooting of workforce management system issues and assist with defect resolution
• Participate in system testing, upgrades, enhancements and User Acceptance Testing (UAT)
• Prepare payroll and workforce reporting and support audits, compliance reviews and governance activities
• Identify, assess and elevate payroll and workforce management risks while ensuring appropriate controls are maintained
• Provide guidance and support to employees, leaders and team members on payroll and workforce management processes
• Partner with internal stakeholders and external service providers to enhance service delivery