Senior Parts Interpreter

Barry Maney Group; Horsham; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Corporate discounts on health and 보험?

Inter-company growth opportunities

Annual staff dinners and family picn@s

Job summary

Wimmera Truck Centre in Victoria is seeking a Parts Interpreter to apply mechanical and parts knowledge to assist our workshop and customers. You will provide high standard of customer service over the phone and at the sales counter, helping with parts information and quotes.

With your organisational skills and attention to detail, you will become a valued member of the CMV Group family, supporting retail and wholesale sales and ensuring timely dispatch of parts orders.

Qualifications

• Knowledge of vehicle parts and parts information.
• Able to provide high standard of customer service over phone and at counter.
• Organised with good eye for detail.
• Experience in parts retail or wholesale is beneficial.

Responsibilities

• Provide advice to customers in relation to parts information
• Handle all retail, wholesale and internal parts sales
• Process quotes & orders accurately and efficiently
• Pick orders for over-the-counter sales and at other times when required
• Ensure timely dispatch of all parts orders
• Adhere to WHS policies and processes

Skills

Parts knowledge

Customer service

Communication skills

Job description

Wimmera Truck Centre is owned by the CMV Group who commenced operations in 1934. The 4th generation family business operates heavy vehicle dealerships in both Victoria and South Australia. Today employing more than 2,000 staff, the CMV Group has an enviable reputation within the industry, both as a supplier and employer of choice.

Wimmera Truck Centre service the important freight route between Melbourne, Mt Gambier and Adelaide offering repair, service and parts.

About the Role

As the Parts Interpreter will apply mechanical and parts knowledge to assist our workshop and customers. You will provide a high standard of customer service over the phone and at sales counter.

With your excellent organisational and customer service skills combined with a good eye for detail you will quickly become an important and valued team member of the team.

Duties and Responsibilities

• Provide advice to customers in relation to parts information
• Handle all retail, wholesale and internal parts sales
• Process quotes & orders accurately and efficiently
• Pick orders for over-the-counter sales and at other times when required
• Ensure timely dispatch of all parts orders
• Adhere to WHS policies and processes

As part of the CMV Group of companies, WTC are committed to attracting the best talent. We offer:

• Work with Australia's market leading truck brands
• Corporate discounts on health and insurance programs
• Inter-company growth opportunities
• Annual staff dinners and family picnics