Senior Operations Manager - National Dental Network

Gorilla Jobs; Melbourne; On-site; AUD 180,000 - 250,000; Full time

Benefits offered by this job

HighSalary package

National scope experience

Canterbury base with national impact

Job summary

Gorilla Jobs in Australia is seeking a Senior Operations Manager to lead operational performance across a national dental network. You will guide a team of Business Liaison Managers, partner with practice leaders, dentists and support teams to drive growth, improve profitability and patient care.

This role blends commercial leadership with people development and strategic execution. Regular interstate travel is required to support practices nationwide, while you shape the next phase of the

Qualifications

• Senior leadership experience within multi-site operations.
• Strong commercial and financial acumen.
• Proven track record of improving business and operational performance.
• Experience leading and developing teams across multiple locations.
• Strong stakeholder management and relationship-building capabilities.
• Confidence working with senior leaders and clinical professionals.
• Experience implementing change and business improvement initiatives.
• Ability to interpret KPIs, financial results and operational data.
• Dental, healthcare, medical or other multi-site service-sector experience is highly regarded.

Responsibilities

• Lead, coach and support Business Liaison Managers across multiple locations.
• Drive practice performance, profitability, productivity and patient growth.
• Partner with practice leaders to strengthen team and operational performance.
• Monitor business KPIs and identify opportunities for improvement.
• Implement strategic initiatives and operational projects nationally.
• Build productive relationships with Dentists and practice leadership teams.
• Support compliance, accreditation and governance requirements.
• Contribute to budgeting, forecasting and broader business planning.
• Lead change initiatives across a geographically dispersed network.
• Promote a culture of accountability, collaboration and patient-centred care.

Skills

Senior leadership

Commercial acumen

Multi-site ops

Stakeholder management

Change management

KPI interpretation

Communication

Industry experience

Job description

Gorilla Jobs in Australia is seeking a Senior Operations Manager to lead operational performance across a national dental network. You will guide a team of Business Liaison Managers, partner with practice leaders, dentists and support teams to drive growth, improve profitability and patient care.

This role blends commercial leadership with people development and strategic execution. Regular interstate travel is required to support practices nationwide, while you shape the next phase of the