Senior Operations Analyst, Regulatory & Compliance

EnergyAustralia; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Employee discounts on electricity and–

Energise Program – flexible working

Performance recognition and incentive

Supportive leaders and a down-to-earth

Job summary

EnergyAustralia is seeking a Senior Operations Analyst in Melbourne to coordinate reporting, tracking and action management across the regulatory change pipeline. You will support the Delivery Leader, shaping pipeline initiatives and providing systems-level oversight to free capacity for delivery.

The role requires designing and maintaining portfolio tracking and analytics, consolidating performance data, and communicating complex regulatory information to diverse audiences.

Qualifications

• Experience supporting delivery of portfolios, programs or major initiatives through planning, tracking and reporting.

Responsibilities

• Design and improve portfolio tracking, reporting and analytics tools.
• Consolidate and report on portfolio performance, including milestones, risks and outcomes.
• Monitor actions and deliverables, identifying delays and impacts.
• Support portfolio planning, prioritisation and resource coordination.
• Collaborate with analysts, delivery leads and stakeholders to keep portfolio data accurate.
• Prepare clear communications translating regulatory and technical information for diverse audiences.
• Collaborate with analysts, delivery leads and stakeholders to keep portfolio data accurate.

Skills

Portfolio tracking

Impact assessment

Governance reporting

Cross-functional collaboration

Change management

Prioritisation

AI in processes

Tools

Excel

Power BI

Jira

SharePoint

Job description

About the Role – Senior Operations Analyst, Regulatory & Change

The Senior Operations Analyst supports the Regulatory Change Delivery Leader by coordinating reporting, tracking and action management across the regulatory change pipeline, and by picking up and shaping specific pipeline initiatives as directed. The role brings systems-level thinking to how the team tracks, reports and manages its work, giving the Delivery Lead reliable oversight and freeing up capacity for delivery.

Key Responsibilities include:

• Design, maintain and continuously improve portfolio tracking, reporting and analytics tools that provide a single source of truth across regulatory change initiatives.
• Consolidate, analyse and report on portfolio performance, including progress, milestones, risks, issues, dependencies and outcomes, providing actionable insights to support decision-making.
• Monitor and track actions, commitments and key deliverables, proactively identifying potential delays, risks and impacts to delivery.
• Support portfolio planning, prioritisation and resource coordination across regulatory change initiatives.
• Collaborate with Business Analysts, Delivery Leads and business stakeholders to ensure portfolio information is accurate, up-to-date and aligned across initiatives.
• Collaborate with Business Analysts, Delivery Leads and business stakeholders to ensure portfolio information is accurate, up-to-date and aligned across initiatives.
• Support the planning, mobilisation and delivery of regulatory change initiatives
• Prepare clear, concise communications and reporting, translating complex regulatory and technical information for diverse audiences

About you

You will have previous experience supporting the delivery of portfolios, programs or major initiatives through planning, tracking, reporting and coordination activities. Additionally, most of the following:

• Proven ability to assess business impacts, dependencies, risks and opportunities across a large portfolio and change initiatives (preferably within regulatory & compliance programs or BAU work)
• Experience developing, maintaining and enhancing reporting solutions, dashboards and performance metrics using tools such as Excel, Power BI Jira and SharePoint.
• Ability to monitor delivery progress, risks, issues, dependencies and milestones across a portfolio of work, identifying trends and escalating insights where appropriate.
• Experience preparing high-quality governance and management reporting for senior leaders, committees and steering groups.
• Demonstrated experience implementing and supporting AI solutions to improve efficiency, accuracy and quality outcomes.
• Strong organisational skills, attention to detail and the ability to manage competing priorities in a fast-paced change environment.

Why Us?

EnergyAustralia is a place where all employees are genuinely valued, supported, and free to be themselves — because we believe that’s when we’re at our best.

We embrace diversity of background, experience, and perspective, and we encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from the LGBTQ+ community.

Here’s what you can look forward to:

• Employee discounts on electricity and gas, plus savings on major brands and products
• Energise Program – flexible working that’s team-centric, enabling teams to agree and succeed together
• Performance recognition and incentive programmes – tailored to different roles and teams to reward great work throughout the year
• Supportive leaders and a down-to-earth culture where you can be your authentic self