Senior Operations Analyst

Transport for NSW; Sydney; Híbrido; AUD 142.000 - 159.000; Jornada completa

Descripción de la vacante

Transport for NSW is seeking an experienced IT operations professional for a permanent full-time role in Macquarie Park, NSW. You will provide expert support across a complex enterprise environment, focusing on SAP ecosystems (Equip, Ariba, ABAP, Basis) and cloud platforms Azure and AWS.

The role requires strong Java and C++ knowledge, DevOps practices, and the ability to analyze performance data to drive improvements while coordinating with vendors and stakeholders.

Formación

• Experience in enterprise applications and SAP ecosystems (Equip, Ariba, ABAP, Basis)
• Strong technical capability across modern technologies (Java, C++, DevOps)
• Ability to interpret system performance data and drive improvements

Responsabilidades

• Provide expert IT operational support across a complex enterprise environment
• Drive incident and problem-management activities and perform root-cause analysis
• Monitor application performance and turn data into practical improvements
• Improve operational processes, dashboards, reporting and documentation
• Support releases, changes and deployments while managing operational risk
• Identify opportunities to improve performance and service availability
• Collaborate with technical teams, business stakeholders and vendors
• Resolve complex issues across interconnected platforms and business processes

Conocimientos

Java

C++

DevOps

Analytical

Herramientas

SAP

Equip

Ariba

ABAP

Basis

Azure

AWS

Descripción del empleo

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Macquarie Park, NSW, AU, 2113

Job reference number: 108276

Employment type: Permanent Full-Time

Salary range: $141678.0-$158677.0

You want to create a supportive culture where people perform and grow beyond their job.

If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.

In this role, you'll:

Provide expert IT operational support and analysis across a complex enterprise application environment. You will drive incident and problem-management activities, conduct root-cause analysis, monitor application performance and turn operational data into practical improvements.

You’ll also:

• Improve operational processes, dashboards, reporting and documentation
• Support releases, changes and deployments while managing operational risk
• Identify opportunities to improve performance and service availability
• Work closely with technical teams, business stakeholders and vendors
• Help resolve complex issues across interconnected platforms and business processes

For more information on this position and business unit, view the role description and information pack.

About You

The ideal candidate is an experienced operations professional with strong expertise in enterprise applications, particularly within SAP ecosystems (including Equip, Ariba, ABAP, and Basis), and broader cloud-based environments across Azure and AWS.

You bring deep technical capability across modern technologies such as Java, C++, and DevOps practices, combined with strong analytical skills to interpret system performance data, identify trends, and drive continuous improvement.

A self-starter and collaborative team player, you are a confident communicator who can influence stakeholders, work across multi-vendor environments, and manage competing priorities to deliver reliable, high-quality operational outcomes.

Who We Are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Applications close 11:59 PM Wednesday 4 November 2026.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Job Segment

Operations Manager, ERP, Java, Developer, Operations, Technology