Technical Business Analyst

Transport for NSW; Parramatta; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Flexible work options

Job summary

Transport for NSW is seeking a skilled Business Analyst in Parramatta to bridge business needs and technology solutions across complex enterprise environments. You will analyse processes, document requirements, model data and integrations, and collaborate with architects, developers, testers and product owners to deliver scalable, secure solutions that support NSW transport initiatives.

This fixed-term contract runs until 30/06/2027 with potential extension, and offers the chance to contribute

Qualifications

• Experience in business analysis, requirements engineering, and process/data modelling (BPMN/UML).
• Understanding of integrations, APIs, enterprise applications, and cloud/on-premises environments.
• Strong stakeholder engagement, problem-solving, and communication skills.
• Tertiary qualifications or equivalent professional experience.

Responsibilities

• Gather, analyse, and document business and technical requirements.
• Develop process maps, data flows, user stories, use cases, and acceptance criteria.
• Assess applications, integrations, APIs, and data models to identify gaps and improvement opportunities.
• Collaborate with architects, developers, testers, and product owners to deliver scalable and secure solutions.
• Support testing, defect resolution, change impact analysis, and business readiness activities.

Skills

Business analysis

Requirements engineering

Process modelling

Data modelling

BPMN/UML

Stakeholder engagement

Communication skills

Education

Tertiary qualifications or equivalent

Job description

You’re open to a change of direction and a new challenge.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Bridge business needs and technology solutions across complex enterprise environments.

In this role, you will work closely with stakeholders, architects, engineers, and delivery teams to analyse business processes, document requirements, model data and integrations, and support the successful delivery of technology initiatives.

Key Responsibilities

• Gather, analyse, and document business and technical requirements.
• Develop process maps, data flows, user stories, use cases, and acceptance criteria.
• Assess applications, integrations, APIs, and data models to identify gaps and improvement opportunities.
• Collaborate with architects, developers, testers, and product owners to deliver scalable and secure solutions.
• Support testing, defect resolution, change impact analysis, and business readiness activities.

For more information on this position and business unit, view the role description and information pack.

About you

• Experience in business analysis, requirements engineering, and process/data modelling (BPMN/UML).
• Understanding of integrations, APIs, enterprise applications, and cloud/on-premises environments.
• Strong stakeholder engagement, problem-solving, and communication skills.
• Tertiary qualifications or equivalent professional experience.

This is a Fixed Term Contract till 30/06/2027 with likely extension.

This is an excellent opportunity to contribute to large-scale, high-impact projects that support the future of transport across NSW.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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