Senior Office Administrator & Front Desk Lead

NSW Trustee and Guardian; Newcastle; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible work options

Leave up to 24 days per year

Career development

Fitness Passport

Employee assistance program

Flu vaccinations

Job summary

NSW Trustee and Guardian is seeking a Senior Administrator to join our Newcastle office. In this full-time temporary role, you will be the first point of contact, coordinating day-to-day office operations and delivering high-quality reception and customer service to staff and clients.

You will manage a range of administrative tasks, triage enquiries, arrange meeting spaces and support a professional, efficient and client-centered workplace.

Qualifications

• Experience in reception, customer service or office support within a complex service environment.
• Strong organisational and administrative skills with ability to manage competing priorities.
• Clear and respectful communication, including diverse needs.

Responsibilities

• Provide high-quality reception service handling telephone, email and in-person enquiries.
• Direct enquiries to appropriate teams and staff promptly and professionally.
• Coordinate office administration tasks including mail, deliveries, stationery and room bookings.
• Oversee facilities, building access, security and office equipment to ensure a safe, functional environment.
• Maintain accurate records and liaise with stakeholders to support service delivery.

Skills

Reception

Customer service

Office administration

Records management

Communication

Microsoft Office

Tools

Microsoft Office

Job description

NSW Trustee and Guardian is seeking a Senior Administrator to join our Newcastle office. In this full-time temporary role, you will be the first point of contact, coordinating day-to-day office operations and delivering high-quality reception and customer service to staff and clients.

You will manage a range of administrative tasks, triage enquiries, arrange meeting spaces and support a professional, efficient and client-centered workplace.