Senior Network Engineer - Sensitive Services (Hybrid)
Singtel Group
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Job summary
Optus is seeking a Senior Network Engineer – Sensitive Customer to provide Level 1 operational coverage and incident management. You'll own fault restoration and tickets end-to-end, ensuring customer service levels are met, and you will monitor network health and respond quickly to incidents.
You'll collaborate with internal teams, field services, regulatory bodies, and third parties, coordinating stakeholders to continuously improve service outcomes and meet KPI targets.
Job description
Optus is seeking a Senior Network Engineer – Sensitive Customer to provide Level 1 operational coverage and incident management. You'll own fault restoration and tickets end-to-end, ensuring customer service levels are met.
You'll collaborate with internal teams, field services, regulatory bodies, and third parties, coordinating stakeholders to continuously improve service outcomes and meet KPI targets.
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