Senior Network Engineer

Datacom

Adelaide

Hybrid

AUD 120,000 - 150,000

Full time

8 days ago

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Benefits offered by this job

Paid parental leave

Employee Assistance Programme

Ongoing learning and career growth

Industry-leading training platforms

Employee discounts

Meaningful work

Job summary

Datacom is seeking an experienced Senior Network Engineer to join our Adelaide team. You will deliver reliable, secure, and high-performing network services across complex customer environments, mentor engineers, and drive improvements in operational excellence.

You will manage day-to-day operations, lead incident resolution, and collaborate across vendors, carriers, and internal teams to ensure services align with business needs.

Qualifications

5–7 years hands-on networking experience.
CCNP/CCSE/CCIE or equivalent certifications.
Australian citizenship with the ability to obtain NV1 clearance.

Responsibilities

Provide operational management of enterprise networks.
Lead investigations and resolution of network incidents and requests.
Analyse performance data to improve reliability and security.
Implement and optimise network hardware and software.
Plan changes with risk assessments and rollback steps.
Document technical records and operational procedures.
Coordinate with vendors/carriers to meet SLAs.
Mentor engineers and contribute to operational excellence.
Contribute to network service improvements and reporting.
Collaborate with stakeholders to deliver effective outcomes.

Skills

Network operations

Routing & switching

Security practices

Vendor & carrier collaboration

Mentoring/leadership

Analytical troubleshooting

CCNP

CCSE

CCIE (desirable)

Strong communication

Education

CCNP/CCSE/CCIE certificates

Tools

Monitoring tools

Cloud networking

DNS

Firewall management

Job description

About us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role

We’re looking for an experienced Senior Network Engineer to join our team in Adelaide and help deliver reliable, secure, and high-performing network services across complex customer environments. In this role, you’ll be responsible for supporting the day-to-day operation of enterprise networks, leading technical incident resolution, and driving continuous improvements across network infrastructure.

Working across a broad range of networking technologies, you’ll collaborate with customers, vendors, carriers, and internal teams to ensure network services remain available, optimised, and aligned to business needs. You’ll also play an important role in mentoring engineers, sharing technical expertise, and contributing to operational excellence.

This is a permanent hybrid opportunity based in Adelaide and includes participation in an on-call support roster. You will need Australian citizenship with the ability to obtain and maintain a NV1 Security Clearance to be considered.

What You’ll Do

Support the operational management of enterprise and managed network environments.
Lead the investigation and resolution of network incidents, service requests, alerts, and performance issues.
Analyse network performance data and identify opportunities to improve reliability, security, and efficiency.
Implement, test, monitor, and optimise network hardware and software to ensure strong system performance.
Plan and document network changes, including implementation, testing, risk assessment, and rollback activities.
Create and maintain accurate technical documentation and operational records.
Monitor service provider performance and work with vendors and carriers to resolve issues and maintain service levels.
Provide technical leadership and mentoring to engineers and associate engineers.
Contribute to operational reporting and recommend improvements to network services and processes.
Support customer environments while collaborating with internal and external stakeholders to deliver effective outcomes.

What You’ll Bring

At least 5-7 years of hands‑on experience in networking and network operations.
Proven experience configuring and maintaining network, security, communications, and data centre infrastructure.
Strong knowledge of networking and firewall technologies across data centres, LAN, and WAN environments.
Working knowledge of wireless, mobility, telephony, and cloud networking technologies.
Strong understanding of network and security management platforms and associated monitoring and reporting tools.
In‑depth experience with routing, switching, firewalls, security appliances, DNS, internet connectivity, wireless infrastructure, and WAN technologies.
Excellent troubleshooting, analytical, and problem‑solving skills, with the ability to lead technical investigations and coordinate resolution activities.
Strong communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
A strong customer focus and the ability to manage competing priorities effectively.
Essential: At least two of CCNP, CCSE, or equivalent industry certifications.
Desirable: CCIE, CCSM, public cloud certifications, Linux/Unix administration experience, project management certification, Python or Perl skills, or a relevant tertiary qualification.
Australian citizenship with the ability to obtain and maintain a NV1 Security Clearance.

Benefits

Culture and benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here