Senior Monitoring & Observability Engineer

NTT; Sydney; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Hybrid Working

Job summary

NTT DATA is seeking a Senior Monitoring & Observability Engineer in Sydney to lead LogicMonitor deployments and drive renewal outcomes. You will act as a senior technical authority, delivering high-impact monitoring and observability results for strategic enterprise clients.

Hybrid working environment with onshore capability oversight and strong collaboration with cross-functional teams to uphold client commitments and platform maturity.

Qualifications

• Senior-level expertise in LogicMonitor and observability platforms.
• Strong scripting capability in PowerShell.
• Experience with Azure Cloud environments and version control (Git).
• Infrastructure knowledge across Windows, VMware, Cisco networking, and Linux systems.
• Proven experience delivering in complex enterprise customer environments.
• Strong stakeholder engagement and client-facing experience.

Responsibilities

• Lead monitoring platform uplift and remediation initiatives for LogicMonitor environments.
• Deliver contractual monitoring and observability outcomes tied to renewals.
• Act as a senior escalation point and technical authority.
• Drive platform maturity, automation, and standardisation.
• Collaborate with stakeholders to ensure client-specific requirements are met.
• Provide mentorship and technical leadership across the engineering team.
• Ensure consistency with onshore capability commitments.

Skills

LogicMonitor

PowerShell

Azure

Git

Windows

VMware

Cisco networking

Linux

Tools

LogicMonitor

PowerShell

Azure

Git

Windows

VMware

Cisco

Linux

Job description

Senior Monitoring & Observability Engineer

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Job Summary

The Senior Monitoring & Observability Engineer role requires deep specialist expertise in LogicMonitor and observability, senior technical leadership, customer-facing consulting capability, and direct accountability for strategic client outcomes and renewal commitments. The scope, complexity, and business impact of the role align more closely with a Grade 6 senior engineering position than a standard infrastructure engineering role.

Role Purpose

• Protect confirmed and pending renewal revenue
• Deliver against contractual and conditional renewal commitments
• Maintain onshore service capability requirements
• Ensure service continuity for strategic clients
• Reduce operational, delivery, and reputational risk

Key Responsibilities

• Lead monitoring platform uplift and remediation initiatives for LogicMonitor environments
• Deliver contractual monitoring and observability outcomes tied to renewals
• Act as a senior escalation point and technical authority
• Drive platform maturity, automation, and standardisation
• Collaborate with stakeholders to ensure client-specific requirements are met
• Provide mentorship and technical leadership across the engineering team
• Ensure consistency with onshore capability commitments

Required Skills & Experience

• Advanced expertise in LogicMonitor
• Strong scripting capability in PowerShell
• Experience with Azure Cloud environmentsVersion control experience (e.g., Git)
• Infrastructure knowledge across:
  • oWindows
  • oVMWare
  • oCisco networking
  • oLinux systems
• Proven experience delivering in complex enterprise customer environments
• Strong stakeholder engagement and client-facing experience

Rationale

• Requires senior-level technical expertise in LogicMonitor and observability platforms
• Involves direct accountability for high-risk deliverables and renewal outcomes
• Includes leadership responsibilities across technical delivery and team capability upliftPlays a critical role in revenue protection and client retention

Workplace type

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.