Senior Modern Workplace Engineer: Lead M365 & Security

Rec4Tech

Western Australia

On-site

AUD 120,000 - 170,000

Full time

3 days ago
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Job summary

Rec4Tech is recruiting a Modern Workplace Senior Engineer to own Microsoft 365, Entra ID and Intune standards across client environments in Perth. You will lead tenant builds, migrations and onboarding while mentoring technicians and managing complex escalations.

You will influence security practices, oversee incident response and drive automation of MSP tooling. This role requires strong troubleshooting and leadership to deliver consistent results for diverse client environments.

Qualifications

  • 5+ years in IT support with senior/Level 3 escalation experience.
  • Strong hands-on experience with Microsoft 365, Entra ID and Intune.

Responsibilities

  • Set and maintain Microsoft 365, Entra ID and Intune standards covering MFA, Conditional Access, device compliance, Windows Autopilot and Defender.
  • Design and deliver tenant builds and migrations, and lead technical onboarding with handovers to support.
  • Act as Level 3 escalation point for complex Microsoft 365 and security issues; lead incident recovery and root-cause analyses.
  • Set and validate security baselines supporting Essential Eight and SMB1001 alignment; review maturity assessments and remediation plans.
  • Oversee security alert triage and response workflows; review high-risk changes and provide security sign-off.
  • Standardise MSP tooling (Autotask, Datto RMM, IT Glue) and build automation to save time.
  • Mentor junior and mid-level technicians through troubleshooting and security practices.

Skills

IT support
Senior escalation
Troubleshooting
Security awareness
Mentoring

Tools

Microsoft 365
Entra ID
Intune
Exchange Online
SharePoint
Teams
Purview
Defender
Autotask
Datto RMM
Datto SaaS
RocketCyber
Inforcer
IT Glue

Job description

Rec4Tech is recruiting a Modern Workplace Senior Engineer to own Microsoft 365, Entra ID and Intune standards across client environments in Perth. You will lead tenant builds, migrations and onboarding while mentoring technicians and managing complex escalations.

You will influence security practices, oversee incident response and drive automation of MSP tooling. This role requires strong troubleshooting and leadership to deliver consistent results for diverse client environments.

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