Senior Migration Delivery Lead - AI-Driven Migrations

Mulesoft; Sydney; On-site; AUD 140,000 - 230,000; Full time

Job summary

Salesforce is seeking a Senior Deployment Strategist to lead high-stakes customer migrations and platform modernizations. You will own end-to-end delivery, drive governance across cross-functional teams, and translate complex workstreams into tangible business outcomes.

You’ll work with AI-enabled tools to accelerate discovery and execution, partner with Professional Services and SI teams, and travel up to 25% to customer sites as needed.

Qualifications

• Experience leading enterprise customer delivery, TPM, engagement management, or consulting for SaaS migrations.
• Proven track record owning enterprise engagement scopes with cross-functional teams and strict milestones.
• Strong governance, scope management, business process analysis, and executive stakeholder management.
• Experience coordinating Delivery with Professional Services, SIs, and customer teams.
• Broad understanding of enterprise cloud platforms (Marketing, Revenue/CPQ, Analytics, Data Cloud).
• Experience using AI productivity tools to accelerate analysis and documentation.
• Willingness to travel up to 25% to client sites.

Responsibilities

• Own engagement success end-to-end as the single point of accountability across the lifecycle.
• Establish governance, track milestones, manage scope, and resolve risks.
• Direct day-to-day rhythm of cross-functional teams and keep them aligned on scope and dates.
• Serve as primary contact for VP/C-suite stakeholders, translating workstreams into outcomes.
• Lead steering committee reviews and guide organizational change.
• Lead discovery workshops and map requirements to target platform patterns.
• Use AI tools to synthesize legacy docs and accelerate delivery workflows.
• Assess readiness and define change enablement paths post-migration.

Skills

Enterprise delivery

Program management

Governance

Cross-functional teams

Cloud platforms

AI tools

Travel readiness

Tools

Claude

Cursor

Copilot

Job description

Salesforce is seeking a Senior Deployment Strategist to lead high-stakes customer migrations and platform modernizations. You will own end-to-end delivery, drive governance across cross-functional teams, and translate complex workstreams into tangible business outcomes.

You’ll work with AI-enabled tools to accelerate discovery and execution, partner with Professional Services and SI teams, and travel up to 25% to customer sites as needed.