Enterprise Migration Lead | AI-Driven Deployments

Salesforce, Inc.; Sydney; Hybrid; AUD 140,000 - 210,000; Full time

Job summary

Salesforce is seeking a Deployment Strategist to own end-to-end delivery for high-stakes customer migrations and platform modernizations in an AI-native framework. You will lead cross-functional pods, engage with VP and C-suite stakeholders, and ensure value realization across the lifecycle.

The role combines program management, engagement leadership, and business analysis with a focus on accelerating discovery and execution using AI tools, while traveling up to 25% as needed.

Qualifications

• Experience leading enterprise customer delivery.
• Proven cross-functional delivery leadership.
• Program governance and scope management.
• Experience with Professional Services and SI partners.
• Cloud platforms across Marketing, Revenue/CPQ, Analytics, or Data Cloud.
• Willingness to travel up to 25% to customer sites.

Responsibilities

• Own engagement success end-to-end as the single point of accountability across the full lifecycle: Discovery → Migration Strategy → Execution Oversight → Value Realization & Handoff
• Establish engagement governance, track critical-path milestones, manage scope, and proactively resolve delivery risks
• Direct the day-to-day rhythm of cross-functional teams, including internal Migration Leads, Professional Services consultants, and SI Partners — keeping them unblocked and aligned on scope and delivery dates
• Serve as the primary trusted contact for VP- and C-suite customer stakeholders, translating complex migration workstreams into clear business outcomes
• Lead steering committee reviews and help customers navigate organizational change
• Personally lead discovery workshops and 'Jobs-to-be-Done' reviews, auditing legacy business processes and mapping requirements to standardized target platform patterns
• Use AI tools to synthesize legacy documentation, extract business logic, auto-generate project assets, and accelerate delivery workflows
• Assess customer organizational readiness, define change enablement paths, and lead operational handoffs post-migration to support lasting adoption

Skills

Enterprise delivery

Program management

Engagement management

Executive stakeholder mgmt

AI productivity tools

Travel readiness

Tools

Claude

Cursor

Copilot

Job description

Salesforce is seeking a Deployment Strategist to own end-to-end delivery for high-stakes customer migrations and platform modernizations in an AI-native framework. You will lead cross-functional pods, engage with VP and C-suite stakeholders, and ensure value realization across the lifecycle.

The role combines program management, engagement leadership, and business analysis with a focus on accelerating discovery and execution using AI tools, while traveling up to 25% as needed.