Senior Microsoft Cloud & Infrastructure Engineer

Ricoh Australia; Ryde; Vor Ort; AUD 140.000 - 180.000; Vollzeit

Zusammenfassung

Ricoh Australia seeks a senior engineer to balance hands-on operational support, technical leadership, and project delivery across cloud, infrastructure, and security for managed services customers in Australia. You will drive Microsoft 365/Azure environments and lead design-to-implementation of modern workplace projects.

The role requires Level 3 troubleshooting, MSP experience, and strong PowerShell/automation skills, with certifications such as Azure Administrator Associate or Endpoint

Qualifikationen

• 8+ years' experience in systems, infrastructure, or cloud engineering.
• Strong MSP or managed services experience supporting multiple customer environments.
• Proven Level 3 troubleshooting and escalation experience.
• Deep Microsoft technology expertise across Azure, Microsoft 365, Intune, Entra ID, and Windows infrastructure.
• Experience delivering cloud, migration, and modern workplace projects.

Aufgaben

• Act as the senior escalation point for complex technical incidents and critical customer issues.
• Manage and optimise Microsoft 365, Azure, Intune, Entra ID, and endpoint environments.
• Lead infrastructure, cloud, and modern workplace projects from design through to implementation.
• Drive security improvements, including Essential Eight uplift, privileged access management, and incident response.
• Develop operational standards, automation, and best-practice technical solutions.
• Build trusted relationships with customers and provide practical, business-focused advice.

Kenntnisse

Microsoft 365

Azure

Intune

Entra ID

PowerShell

Automation

Stakeholder management

Ausbildung

Azure Administrator Associate

Endpoint Administrator Associate

Jobbeschreibung

Ricoh Australia seeks a senior engineer to balance hands-on operational support, technical leadership, and project delivery across cloud, infrastructure, and security for managed services customers in Australia. You will drive Microsoft 365/Azure environments and lead design-to-implementation of modern workplace projects.

The role requires Level 3 troubleshooting, MSP experience, and strong PowerShell/automation skills, with certifications such as Azure Administrator Associate or Endpoint